At a Glance
- Tasks: Support customers with technical queries and troubleshoot ERP software issues.
- Company: Leading ERP software provider with a collaborative and innovative culture.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Other info: Opportunity to grow in a well-established company with a focus on employee development.
- Why this job: Join a dynamic team and make a real impact on customer success.
- Qualifications: Interest in technology, strong problem-solving skills, and excellent communication.
The predicted salary is between 29700 - 36300 £ per year.
About Us
We are working with a leading ERP software provider to find their next team member. This organization delivers perfect-fit software solutions that elevate their customers' businesses. Powered by a customer-focused, collaborative, and innovative team, their software is used by more than 2,500 businesses worldwide. Continuously innovating since 1992, the company maintains an open and trusting environment that has created lasting relationships. With a team featuring many long-term employees, they focus on culture and success, aiming to inspire, support, and help staff develop—and enjoy—their careers. The company was honoured in the Deloitte Fast 50 for the fourth year running in 2020 and is seeking dynamic team players who are customer-focused and share their enthusiasm for technology.
Scope of Role
This is a rewarding career opportunity at a well-established software firm. If you love working with technology and enjoy the variety of supporting customers and troubleshooting technical scenarios, this might be the right position for you. You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence, and Supply Chain Management modules within the company's proprietary ERP software, serving as a key member of an evolving team. Working as part of the wider Customer Success Office (CSO), the mission is to provide the support and services required to allow customers to meet their ambitions for their ERP software.
Responsibilities
The Application Support Consultant will be responsible for assisting a growing customer base with technical and operational queries across a wide range of business processes. Duties will include responding to system operation inquiries, documenting issues, and working towards the optimal solution. The right person for this role will have a deep interest in technology and will utilize creative thinking and problem-solving skills to address issues.
Skills and Abilities
- A systematic approach to problem-solving with strong analytical skills and a "can do" attitude.
- Must demonstrate initiative, with the ability to work independently or as part of a team.
- Excellent communication skills and a friendly, empathetic manner.
- Ability to work under pressure and manage customer experience.
Application Support Consultant UK employer: Executive Integrity
Executive Integrity is an exceptional employer that fosters a culture of innovation and collaboration in the heart of Southampton. With a focus on cutting-edge technology in marine robotics, employees enjoy significant technical ownership and ample opportunities for career growth, all while working in a supportive environment that values creativity and forward-thinking solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Application Support Consultant UK
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at Executive Integrity or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to Executive Integrity.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like Executive Integrity.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like Executive Integrity that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Application Support Consultant UK
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Executive Integrity.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Executive Integrity and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Executive Integrity
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Executive Integrity uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
