We are working with a leading global maritime software provider to find a Professional Services Consultant – Commercial to join their team. This is a fully remote role reporting to the Professional Services Director.
Overview of Role
The Professional Services Consultant (Commercial) makes sure customers get real, lasting value from the Commercial Management solution, not just a system that has been switched on. Implementation is the starting point, not the finish line. This role brings genuine shipping commercial experience to every engagement, runs delivery with the discipline of an experienced project manager, and keeps looking for ways to take quality and value further: sharper processes, better use of data and AI, and services that improve how a customer’s commercial operation runs long after go‑live.
Key Responsibilities
Outcome-Led Delivery: Own the quality of every engagement from start to finish. Agree with the customer what “done” means in business terms, then hold delivery to that standard.
Implementation Delivery: Lead end-to-end implementations of the Commercial Management solution, covering requirements gathering, solution design, configuration, data migration, testing, training, and go-live.
Project Management: Ensure implementations run with practical project discipline: clear plans, realistic milestones, controlled scope, and visible risks and dependencies.
Commercial Process Consulting: Assess customers’ chartering, voyage operations, and post-fixture processes, and recommend improvements based on industry best practice.
Value-Added Services: Constantly assess ways to extend quality and value for the customer through health‑check reviews, advisory consulting, and AI-enabled insights.
Commercial Partnership: Work with
Proffessional Services Consultant in London employer: Executive Integrity Ltd
As a Product Development Engineer at our Crawley-based solar-thermal manufacturing company, you'll be part of an innovative team dedicated to shaping the future of renewable energy. We offer a collaborative work culture that values fresh ideas and hands-on experimentation, alongside competitive benefits including a generous salary, discretionary bonus, share options, private healthcare, and ample holiday time. Join us in making a meaningful impact while enjoying opportunities for personal and professional growth in a supportive environment focused on sustainability.
