At a Glance
- Tasks: Support customers with ERP software, troubleshooting issues and maximising their investment.
- Company: Leading ERP software provider with a collaborative, customer-focused culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Fast-paced environment with a focus on customer success and teamwork.
- Why this job: Join a dynamic team and make a real difference for businesses worldwide.
- Qualifications: Experience with ERP software or a degree in Computer Science, Accounting, or Business.
The predicted salary is between 54000 - 66000 £ per year.
About Us
We are working with a leading ERP software provider whose tailored solutions support 2,500+ businesses worldwide.
The company has built a collaborative, customer-focused culture and was recognised in the Deloitte Fast 50 for four consecutive years.
Scope of Role
The Application Support Consultant will support customers using Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the company's ERP software.
As part of the Customer Success Office, you'll troubleshoot technical and operational issues, identify solutions, and help customers maximise their ERP investment.
Responsibilities
- Resolve customer queries across various business processes.
- Investigate, document and troubleshoot issues.
- Identify effective solutions using analytical and creative problem-solving.
- Maintain a strong focus on customer experience.
Skills & Abilities
- Strong analytical and systematic problem-solving skills.
- Self-motivated and able to work independently or collaboratively.
- Excellent written and verbal communication.
- Friendly, empathetic approach to customers.
- Ability to translate business requirements into technical information.
- Comfortable working under pressure.
Qualifications & Experience
Candidates should have one or more of
- Experience with Accounting, ERP or Business Management Software.
- A degree in Computer Science, Accounting or Business.
- Strong financial/management reporting knowledge.
Desirable experience includes
- SQL Server, My SQL, SQL scripting and database administration.
- FTP/SFTP, SSL, REST/SOAP APIs, Soap UI, Postman, Excel and CSV.
- Third-party integrations, EDI, logistics, warehouse management, CRM, E-Commerce or BI.
- Day-to-day ERP/business software experience.
Application Support Consultant in Hemel Hempstead employer: Executive Integrity | B Corp
Executive Integrity | B Corp® in Southampton is an exceptional employer that champions innovation and accountability within the maritime industry. With a strong focus on employee growth, we offer a collaborative work culture that encourages continuous improvement and professional development. Join us to be part of a pioneering team that is shaping the future of maritime operations while enjoying the benefits of working in a supportive and forward-thinking environment.
Contact Details:
Executive Integrity | B Corp Recruitment Team
