At a Glance
- Tasks: Provide top-notch support for ERP modules and troubleshoot technical issues.
- Company: Join Executive Integrity, a certified B Corp™ focused on customer satisfaction.
- Benefits: Strong training, career progression, and exposure to diverse technologies.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference by solving customer issues and enhancing their experience.
- Qualifications: Experience in application support and a passion for helping customers.
The predicted salary is between 30000 - 40000 € per year.
Executive Integrity | B Corp™ is seeking an Application Support Consultant to enhance its customer-focused support function. As part of your role, you will provide 1st and 2nd line support for various ERP modules, troubleshoot technical issues, and work closely with customers across multiple industries. This position offers strong training, progression opportunities, and exposure to a broad range of technologies.
Responsibilities include:
- Managing service requests
- Investigating incidents
- Ensuring high-quality customer support
ERP & Business Systems Support Engineer – Solve Real Issues employer: Executive Integrity | B Corp
Executive Integrity | B Corp™ is an exceptional employer that prioritises employee development and a collaborative work culture. With strong training programmes and clear progression pathways, you will have the opportunity to grow your skills while working in a supportive environment that values customer satisfaction and innovation across various industries.
Contact Detail:
Executive Integrity | B Corp Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land ERP & Business Systems Support Engineer – Solve Real Issues
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research the company and its ERP systems, and be ready to discuss how your skills can solve real issues. Practise common interview questions and think of examples that showcase your problem-solving abilities.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Plus, it’s super easy!
We think you need these skills to ace ERP & Business Systems Support Engineer – Solve Real Issues
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in ERP systems and customer support. We want to see how your skills align with the role, so don’t be shy about showcasing your technical troubleshooting abilities!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch support and how you can contribute to our mission at Executive Integrity. Keep it engaging and personal!
Showcase Problem-Solving Skills:In your application, give examples of how you've tackled technical issues in the past. We love seeing candidates who can think on their feet and resolve problems efficiently, so share those success stories!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Executive Integrity | B Corp
✨Know Your ERP Modules
Make sure you brush up on the specific ERP modules mentioned in the job description. Familiarise yourself with their functionalities and common issues users face. This will not only show your technical knowledge but also your genuine interest in the role.
✨Customer-Centric Mindset
Since the role involves working closely with customers, think about how you can demonstrate your customer service skills. Prepare examples of how you've successfully resolved issues or improved customer satisfaction in previous roles. This will highlight your ability to enhance the customer-focused support function.
✨Problem-Solving Scenarios
Be ready to tackle some hypothetical troubleshooting scenarios during the interview. Practice articulating your thought process when diagnosing and resolving technical issues. This will showcase your analytical skills and your approach to solving real problems.
✨Show Enthusiasm for Learning
With strong training and progression opportunities on offer, express your eagerness to learn and grow within the company. Share any relevant courses or certifications you've pursued, and discuss how you plan to stay updated with new technologies in the ERP space.
