At a Glance
- Tasks: Support customers with ERP software, troubleshooting issues and maximising their investment.
- Company: Leading ERP software provider with a customer-focused culture.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Recognised in the Deloitte Fast 50 for four consecutive years.
- Why this job: Join a dynamic team and make a real difference in customer success.
- Qualifications: Strong problem-solving skills and a passion for customer service.
The predicted salary is between 56250 - 68750 £ per year.
About Us We are working with a leading ERP software provider whose tailored solutions support 2,500+ businesses worldwide.
The company has built a collaborative, customer-focused culture and was recognised in the Deloitte Fast 50 for four consecutive years.
Scope of Role The Application Support Consultant will support customers using Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within the company's ERP software.
As part of the Customer Success Office, you'll troubleshoot technical and operational issues, identify solutions, and help customers maximise their ERP investment.
Responsibilities Resolve customer queries across various business processes.
Investigate, document and troubleshoot issues.
Identify effective solutions using analytical and creative problem-solving.
Maintain a strong focus on customer experience.
Skills
Application Support Consultant employer: Executive Integrity | B Corp
Executive Integrity | B Corp® in Southampton is an exceptional employer that champions innovation and accountability within the maritime industry. With a strong focus on employee growth, we offer a collaborative work culture that encourages continuous improvement and professional development. Join us to be part of a pioneering team that is shaping the future of maritime operations while enjoying the benefits of working in a supportive and forward-thinking environment.
Contact Details:
Executive Integrity | B Corp Recruitment Team
