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- Tasks: Support social work teams with call handling, data management, and administrative tasks.
- Company: Join a dedicated team within Children's Services making a real impact on young lives.
- Benefits: Earn £14.60 per hour with flexible working hours in a supportive environment.
- Why this job: Be part of a dynamic team, enhancing your skills while helping vulnerable children and families.
- Qualifications: Strong communication skills and the ability to multitask in a fast-paced setting are essential.
- Other info: This is a temporary 3-month contract with opportunities for growth and learning.
£14.60 per hour
3 months contract
We have three temporary Senior Business Support Officer Roles available for a period of 12 weeks, the first of which is to support our IRS and MASH Teams within Children’s Services.
This is an extremely busy frontline service supporting our MASH/Triage Service, alongside six IRS Social Work Teams.
Duties and responsibilities
- Call handling
- Undertaking data quality and administrative tasks such as processing and uploading contacts and referrals within our Eclipse Social Care System
- Minute taking
- Some elements of financial processes
The second and third SBSO Roles are to be based within our Long Term Social Work Teams, similar tasks outlined above but as one support to a dedicated Social Work Team.
You will be in a team of 8 SBSO’s and provide a coordinated response to a Team of eight Social Workers.
You will need to be able to work to strict timescales and be adaptable to regular changing of priorities throughout the working day.
The successful candidate will be able to multi-task, have excellent communication and customer service skills, and be able to work both independently and within a team environment.
Interested please apply.
Senior Business Support employer: Executive Connect LTD
Contact Detail:
Executive Connect LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Business Support
✨Tip Number 1
Familiarise yourself with the Eclipse Social Care System, as it's a key part of the role. Understanding how to navigate and utilise this system will give you an edge during the interview.
✨Tip Number 2
Brush up on your minute-taking skills. Being able to accurately capture discussions and decisions in meetings is crucial for this position, so practice summarising key points efficiently.
✨Tip Number 3
Demonstrate your ability to handle multiple tasks by preparing examples from your past experiences. Highlight situations where you successfully managed competing priorities, as this is essential for the fast-paced environment.
✨Tip Number 4
Showcase your communication and customer service skills during any interactions with us. Whether it's through emails or phone calls, being clear and professional will leave a positive impression.
We think you need these skills to ace Senior Business Support
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of the Senior Business Support Officer. Highlight key skills such as call handling, data quality, and administrative tasks that are essential for the role.
Tailor Your CV: Make sure your CV reflects your experience relevant to the position. Emphasise your ability to multi-task, communicate effectively, and work under pressure. Use specific examples from previous roles that demonstrate these skills.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a good fit for the Senior Business Support Officer role. Mention your adaptability to changing priorities and your experience in supporting social work teams, if applicable.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Executive Connect LTD
✨Showcase Your Multi-Tasking Skills
Given the nature of the Senior Business Support role, it's crucial to demonstrate your ability to handle multiple tasks simultaneously. Prepare examples from your past experiences where you successfully managed competing priorities and met deadlines.
✨Highlight Communication Abilities
Excellent communication is key in this position. Be ready to discuss how you've effectively communicated with team members and clients in previous roles. Consider sharing specific instances where your communication skills made a positive impact.
✨Familiarise Yourself with Relevant Systems
Since the role involves using the Eclipse Social Care System, it would be beneficial to research this system beforehand. If you have experience with similar software, mention it during the interview to show your readiness to adapt quickly.
✨Demonstrate Adaptability
The job requires adapting to changing priorities throughout the day. Prepare to discuss situations where you've had to adjust your plans on the fly and how you managed to stay productive despite these changes.
