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For Companies At a Glance
- Tasks: Welcome guests and manage enquiries at our luxurious Spa.
- Company: Join the renowned Pennyhill Park, celebrated for its exceptional Spa experience.
- Benefits: Enjoy fantastic perks, including a competitive salary and recognition for your hard work.
- Why this job: Be part of a vibrant team in a stunning environment that values guest satisfaction.
- Qualifications: No specific qualifications required; just bring your friendly personality!
- Other info: This is a part-time, fixed-term role with opportunities for growth.
The predicted salary is between 8000 - 12000 £ per year.
Pennyhill Park and The Spa, Bagshot, Surrey
Fixed Term
£10,561 per annum plus fantastic benefits
Closing Date: 26th September 2025
In a Nutshell
We are very proud of our Spa, which our guests describe as being in a ‘world of its own’ and having ‘the best Spa they have ever visited’. Wouldn’t it be nice to say you work here? You could! Apply today and begin the next phase of your career.
If you enjoy variety and meeting new people daily, you might like to join our Spa Reception team. We are currently seeking a Spa Receptionist—someone who will be the friendly face guests meet when entering the Spa. This pivotal role ensures all guests experience a warm welcome throughout their visit.
Key Responsibilities:
- Meet and greet members, ensuring they receive a warm welcome and all necessary information for their visit.
- Maintain the front of house areas, including display cabinets.
- Answer telephone calls in a friendly and professional manner.
- Handle all face-to-face, email, and telephone enquiries effectively.
Discover the incredible range of benefits available when you join the Exclusive team and learn how you can be rewarded and recognized for doing a fantastic job!
Pennyhill Park and The Spa, Bagshot, Surrey
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Spa Receptionist (part time) employer: Exclusivepeople
Contact Detail:
Exclusivepeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Receptionist (part time)
✨Tip Number 1
Familiarise yourself with the services and treatments offered at Pennyhill Park and The Spa. This knowledge will not only help you answer guest queries confidently but also show your genuine interest in the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will prepare you for the warm and welcoming atmosphere expected of a Spa Receptionist, ensuring you can handle various guest interactions smoothly.
✨Tip Number 3
Network with current or former employees of Pennyhill Park and The Spa. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Visit the spa as a guest if possible, to experience the environment firsthand. This will give you a better understanding of the guest experience and allow you to speak authentically about it during your application process.
We think you need these skills to ace Spa Receptionist (part time)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities of a Spa Receptionist. Highlight your customer service skills and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience in hospitality or customer service. Emphasise any roles where you greeted guests or handled enquiries, as this is crucial for the position.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention why you want to work at Pennyhill Park and how you can contribute to creating a welcoming atmosphere for guests.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail, which is important for a receptionist role.
How to prepare for a job interview at Exclusivepeople
✨Show Your People Skills
As a Spa Receptionist, you'll be the first point of contact for guests. Make sure to highlight your experience in customer service and how you enjoy interacting with people. Share specific examples of how you've made guests feel welcome in previous roles.
✨Demonstrate Professionalism
Since you'll be handling enquiries and managing the front of house, it's crucial to convey a professional attitude. Dress appropriately for the interview and practice speaking clearly and confidently. This will show that you take the role seriously.
✨Know the Spa's Offerings
Familiarise yourself with the services and benefits offered at Pennyhill Park and The Spa. Being knowledgeable about what the spa provides will not only impress your interviewers but also help you answer questions effectively and engage with guests once you're hired.
✨Prepare for Common Questions
Think about common interview questions for reception roles, such as how you would handle a difficult guest or manage multiple tasks at once. Prepare thoughtful responses that showcase your problem-solving skills and ability to stay calm under pressure.
