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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and maximise revenue.
- Company: Join a fabulous hotel group set in stunning countryside.
- Benefits: Enjoy a competitive salary, fantastic perks, and career growth opportunities.
- Why this job: Be part of a fun environment where your creativity can shine.
- Qualifications: Experience in event management and a passion for customer service.
- Other info: Work with a supportive team dedicated to excellence.
The predicted salary is between 35000 - 50000 £ per year.
South Lodge and The Spa, Horsham, West Sussex
Full Time
£35,649 plus fantastic benefits
Closing Date: 18th December 2025
In a Nutshell
We’re a group of fabulous Hotelsand Venues set in beautiful countryside and our hotels are full of great people… A great team.
We are actively seeking an Events Manager to manage & drive the team responsible for Conference, Banqueting, Season Corporate & Weddings segment to maximise potential revenue whilst providing a 5 star customer service.
Lots to do but lots of fun
Our successful candidate will be responsible for…..
- To ensure administration of all events is maintained to a high standard: to include management of collateral, reception showrounds, mystery shopper standards, follow up events for feedback (BDRC), folders up to date and accounting information processed correctly
- To accurately use HART for private dining, conference and wedding bookings
- To manage and motivate the team responsible for conferences, private dining events and weddings to maximise revenue whilst providing five star customer service at all times.
- To anticipate and understand guests’ needs to develop our offering where possible to enhance the quality of service and positively promote sales to increase revenue
- To guide team members in event co-ordination whilst sharing new ideas to innovate the service provided with the Revenue Manager
- Day to day management of the Events team to ensure procedures are adhered to in a timely manner and customer satisfaction levels excelled, stepping in to assist when necessary
- Hold quarterly job chats with each member of the Events team to access key strengths, areas of concern and provide development plans that meet the needs of the individual and the business
- Create and deliver show rounds to clients and sell the hotel to the best of its potential and train team members to the same standard
- To ensure all team members produce accurate function sheets on time maintaining 100% attention to detail. To compile and issue weekly function sheets and to host the meeting, delivering correct and concise information. To ensure other team members understand the process and can deputise in your absence
- Achieve targets set by Revenue Manager proactively selling the hotel facilities to potential guests and companies
Take a look at the incredible range of benefits you can enjoy when you join the Exclusive team and how you can be rewarded and recognised for doing a fantastic job!
Lainston House Hotel,Sparsholt, Hampshire
#J-18808-Ljbffr
Events Manager employer: Exclusivepeople
Contact Detail:
Exclusivepeople Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Events Manager
✨Tip Number 1
Network like a pro! Attend industry events and connect with other professionals in the hospitality sector. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your passion for events shine through. We want to see how you can bring that five-star customer service vibe to our team!
✨Tip Number 3
Prepare some killer questions! When you’re interviewing, ask about the team culture and how they handle challenges. This shows you’re genuinely interested and helps us see if you’d be a great fit for our fabulous team.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation. It’s a simple way to stand out and remind us why you’d be the perfect Events Manager for our hotels.
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Show Your Passion for Events: When writing your application, let us see your enthusiasm for events management shine through! Share any relevant experiences or projects that highlight your love for creating memorable events and delivering top-notch customer service.
Tailor Your Application: Make sure to customise your application to fit the Events Manager role. Use keywords from the job description, like 'maximise revenue' and 'five star customer service', to show us you understand what we're looking for and how you can contribute.
Be Detail-Oriented: Attention to detail is key in this role, so make sure your application reflects that! Double-check for typos and ensure all information is accurate. A well-organised application will demonstrate your ability to manage events with precision.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our fabulous team!
How to prepare for a job interview at Exclusivepeople
✨Know Your Venue
Before the interview, take some time to research South Lodge and The Spa. Familiarise yourself with their events, services, and unique selling points. This will not only show your enthusiasm but also help you tailor your answers to align with their values and offerings.
✨Showcase Your Leadership Skills
As an Events Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, focusing on motivation, conflict resolution, and achieving targets. Be ready to discuss how you can inspire others to provide that five-star customer service they’re after.
✨Be Detail-Oriented
Attention to detail is crucial in event management. During the interview, highlight your organisational skills and how you ensure accuracy in function sheets and event planning. You might even want to bring a sample of your work or a case study to demonstrate your meticulous approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential challenges you might face in managing events and how you would handle them. Practising these scenarios will help you articulate your thought process clearly and confidently during the interview.
