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- Tasks: Support sales processes by managing orders and resolving queries efficiently.
- Company: Join a global leader in cybersecurity with a people-focused culture.
- Benefits: Flexible working hours, diverse environment, and opportunities for growth.
- Why this job: Be part of a mission to create a trusted digital world while developing your skills.
- Qualifications: Proficient in Microsoft Office with strong analytical and teamwork skills.
- Other info: Diverse workplace committed to equal opportunities and personal development.
The predicted salary is between 30000 - 42000 £ per year.
Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization. Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models.
At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.
Duties and Responsibilities
- As a Sales Support Administrator, you will ensure that the process from raising sales orders to placing a purchase is completed with a right first-time philosophy.
- Ensuring all subsequent workload and queries generated are dealt with in a satisfactory and timely manner.
- Raise sales orders from sales quotes and place purchase orders onto the EXN Vendors.
- Ensure that all licenses, support, professional services, and training SKUs are receipted in and fulfilled within required timeframes and all relevant documentation is forwarded to the necessary parties.
- Resolve any order queries/issues ensuring minimal delay and impact on our clients.
- Any other reasonable duties which may be required by management from time to time.
Qualifications and Experience
- Proficient in Microsoft Office (Word, Excel & Outlook) with excellent analytical and numerical skills and a good eye for detail.
- Work well under pressure within a team environment and the ability to prioritise with good time management.
- The ability to know when to progress issues up the chain of management to ensure a satisfactory and timely conclusion.
- Willingness to take on colleagues' tasks when the need arises, and to provide cover during periods of absence or peak periods.
- The ability to build and maintain positive working relationships with both internal and external clients.
- A flexible approach to working hours.
Why work for us
We are people-focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need.
Sales Support Administrator in Alton employer: Exclusive Networks
Contact Detail:
Exclusive Networks Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Administrator in Alton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in cybersecurity, so you can show how you fit into their mission and values.
✨Tip Number 3
Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience with sales orders and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Exclusive Networks.
We think you need these skills to ace Sales Support Administrator in Alton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Support Administrator role. Highlight your experience with sales orders, customer service, and any relevant skills in Microsoft Office. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Exclusive Networks. Keep it concise but impactful – we love a good story!
Showcase Your Attention to Detail: As a Sales Support Administrator, attention to detail is key. In your application, mention specific examples where you've successfully managed tasks with precision. This will show us you’re the right fit for ensuring everything runs smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Exclusive Networks
✨Know Your Stuff
Before the interview, make sure you understand Exclusive Networks' services and product portfolios. Familiarise yourself with their approach to cybersecurity and how they support their partners and customers. This will show your genuine interest in the role and the company.
✨Showcase Your Skills
As a Sales Support Administrator, you'll need to demonstrate your proficiency in Microsoft Office and your analytical skills. Prepare examples of how you've used these skills in previous roles, especially in managing sales orders or resolving customer queries. Be ready to discuss how you prioritise tasks under pressure.
✨Build Rapport
During the interview, focus on building a positive connection with your interviewers. Highlight your ability to maintain relationships with both internal and external clients. Share experiences where you've successfully collaborated with others, as teamwork is key in this role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and expectations for the Sales Support Administrator role. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and work style.
