At a Glance
- Tasks: Support major accounts with quotes, orders, and customer queries while boosting sales margins.
- Company: Join a dynamic team in Alton with a focus on collaboration and growth.
- Benefits: Enjoy 24 days holiday, hybrid working, gym membership, and a bonus scheme.
- Other info: Great opportunities for learning and development in a supportive environment.
- Why this job: Become the go-to expert in sales administration and build lasting relationships.
- Qualifications: Customer service or sales admin experience, strong communication, and attention to detail.
The predicted salary is between 30000 - 40000 £ per year.
DUTIES AND RESPONSIBILITIES
- Provide administrative support to major accounts, including quotations within SLA, handling queries, raising and processing orders, and increasing margins month-on-month.
- Manage renewals contracts with high accuracy and fast turnaround.
- Become the go-to expert for a set of vendors, managing the quote and order process.
- Provide sales administration support to external sales team, renewing contracts and exploring upsell opportunities.
- Own and manage the renewals operational cycle, liaising with key stakeholders to ensure smooth running of the sales cycle from preparation to deal completion.
- Provide the highest level of customer service, developing and maintaining strong relationships with customers and suppliers and enhancing sales of the portfolio.
- Understand a diverse range of vendor products, ensuring up-to-date knowledge of features and pricing.
- Work toward financial targets and KPIs focused on accuracy, turnaround time, and increasing gross margin.
QUALIFICATIONS AND EXPERIENCE
- Personable with the ability to develop strong, lasting relationships internally and externally.
- Previous experience in customer service, administration, or sales administration.
- Responsive and efficient with strong communication skills and a good telephone manner.
- Strong commercial awareness, attention to detail, and administrative skills.
- Kept motivated to learn, develop, and surpass targets.
- Proficiency in Microsoft Office (Excel & Word).
- Ability to problem-solve, identify client needs and respond accordingly.
- Knowledge of the IT industry; familiarity with our vendors is advantageous.
- Experience using a CRM system.
BENEFITS
- 24 days holiday plus bank holidays, increasing with service.
- Birthday off.
- 10% company bonus scheme.
- Hybrid working.
- Free gym membership.
- Ongoing learning and development.
- Health-care scheme.
- 5% matched pension scheme.
- Beer fridge Friday and quarterly social events.
- Cycle-to-work scheme.
- Free parking.
- Enhanced maternity and paternity leave.
- More benefits as may be offered.
We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are based solely on qualifications, merit, and business need.
Sales Administrator in Alton employer: Exclusive Networks Limited
As a Sales Administrator in Alton, you will thrive in a dynamic work culture that prioritises employee growth and development. With benefits such as hybrid working, ongoing learning opportunities, and a supportive environment that encourages strong relationships, our company stands out as an excellent employer committed to your success and well-being.
Contact Details:
Exclusive Networks Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Alton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. The more connections we have, the better our chances of landing that Sales Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its products. We want to show that we’re not just another candidate; we’re genuinely interested in what they do and how we can contribute.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help us articulate our experience and skills confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace Sales Administrator in Alton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in sales administration and customer service. We want to see how you've handled similar responsibilities before, so don’t be shy about showcasing your skills!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Mention your familiarity with vendor products and your knack for building relationships – we love that!
Show Off Your Attention to Detail:In this role, accuracy is key. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure everything is spot on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Exclusive Networks Limited
✨Know Your Stuff
Make sure you understand the products and services offered by the company. Familiarise yourself with their vendors and be ready to discuss how you can support the sales team with your knowledge.
✨Show Off Your Communication Skills
Since this role involves a lot of interaction with customers and internal teams, practice clear and concise communication. Be prepared to demonstrate your telephone manner and how you handle queries effectively.
✨Highlight Your Attention to Detail
In a role that requires accuracy in processing orders and managing renewals, be ready to share examples from your past experiences where your attention to detail made a difference. This will show you understand the importance of precision in sales administration.
✨Demonstrate Your Problem-Solving Skills
Think of scenarios where you've identified client needs and provided solutions. This will showcase your ability to think on your feet and respond to challenges, which is crucial for managing the sales cycle smoothly.
