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For Companies At a Glance
- Tasks: Support daily operations and deliver exceptional guest experiences in food and beverage outlets.
- Company: Fanhams Hall, a stunning 18th-century country house with a unique character.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Why this job: Join a passionate team and make a real impact on guest experiences.
- Qualifications: Experience in food & beverage management and strong leadership skills.
- Other info: Opportunities for growth and a commitment to sustainability.
The predicted salary is between 30000 - 42000 £ per year.
Fanhams Hall in Ware, Hertfordshire, a part of the Exclusive Collection, is an exquisite 18th century Jacobean country house set within historic formal gardens and a Japanese water garden. With its rich heritage, elegant surroundings and distinctive character, it offers a truly unique experience for guests and team alike.
You will join as an Assistant Outlets Manager who values leadership, collaboration, consistency, and pride in delivering exceptional guest experiences across our food and beverage outlets. Supporting the Outlets Manager, you will play a key role in day-to-day operations, team engagement, and maintaining the high standards our guests expect. Here, your ideas will be welcomed and your growth supported.
At Fanhams Hall, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Support the Outlets Manager in the smooth daily operation of all food and beverage outlets
- Lead by example on the floor, delivering warm, professional and consistent guest service
- Assist with training, coaching and motivating the outlets team
- Ensure compliance with health & safety, food hygiene and company standards
- Handle guest feedback professionally, resolving issues promptly and positively
- Support rota planning and staffing levels in line with business needs
- Work collaboratively with kitchen, events and wider hotel teams
Person Specification
- Previous experience in a food & beverage supervisory or assistant management role
- Strong leadership and communication skills
- A hands-on approach with a passion for guest experience
- Well organised, calm under pressure and adaptable
- A genuine interest in developing yourself and others
- Flexibility to work shifts, including evenings and weekends
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
Assistant Outlet Manager in Ware employer: Exclusive Hotels
Contact Detail:
Exclusive Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Outlet Manager in Ware
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Fanhams Hall or similar venues. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or informal meet-up, let your passion for guest experiences shine through. Share stories that highlight your leadership skills and how you’ve made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job opening that excites you, don’t just wait for the formal application process. Reach out directly to the hiring manager or team members via LinkedIn to express your interest and ask questions about the role.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in hospitality and food & beverage management. This not only boosts your confidence but also shows potential employers that you’re committed to growth and excellence in your field.
We think you need these skills to ace Assistant Outlet Manager in Ware
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest experiences, as this is what we value at Fanhams Hall.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and person specification outlined in the job description. We want to see how your skills and experiences align with what we're looking for in an Assistant Outlet Manager.
Be Authentic: Don’t be afraid to let your personality come through in your written application. We appreciate genuine candidates who can bring their unique flair to our team, so share your story and what makes you a great fit for us!
Apply Through Our Website: For the best chance of success, make sure to submit your application through our official website. This way, we can easily track your application and ensure it gets the attention it deserves. We can't wait to hear from you!
How to prepare for a job interview at Exclusive Hotels
✨Know the Venue Inside Out
Before your interview, take some time to research Fanhams Hall. Familiarise yourself with its history, unique features, and the overall guest experience they aim to provide. This will not only impress your interviewers but also help you articulate how your values align with theirs.
✨Showcase Your Leadership Skills
As an Assistant Outlet Manager, demonstrating strong leadership is key. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your hands-on approach and how you motivate others to deliver exceptional service.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially in guest service scenarios. Think of specific situations where you handled guest feedback or maintained high standards under pressure. Practising these responses will help you feel more confident during the interview.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in food and beverage, and how you plan to contribute to the team at Fanhams Hall. Your genuine interest in guest experience and team development will resonate well with the interviewers.
