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For Companies At a Glance
- Tasks: Deliver exceptional spa treatments in a beautiful, nature-themed environment.
- Company: Exclusive Collection offers unique country house hotels focused on hospitality and well-being.
- Benefits: Enjoy competitive pay, 29 days holiday, free meals, gym access, and exclusive discounts.
- Why this job: Join a vibrant team where your personality shines and every day brings new experiences.
- Qualifications: NVQ Level 2/3 in beauty therapy and a passion for customer service required.
- Other info: Work in spacious treatment rooms with high-quality products and a supportive team culture.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
And now for the good stuff
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 29 days holiday (increasing with length of service)
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties
- Really big discounts of room nights across all Exclusive properties
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free
- Recognition and rewards scheme
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books
- Cycle to work scheme
Where are we?
The South Lodge Hotel and The Spa is in Lower Beeding, Nr Horsham Post code RH13 6PS.
In a Nutshell
Were called Exclusive Collection because, well, thats exactly what we are: a collection of exclusive and independent country house hotels and our hotels are full of great people A great team
Working in this fabulous new facility at South Lodge Hotel, you will be surrounded by the natural contours of the landscape that brings outside in. 14 nature themed treatment rooms along with a nail bar and pedicure suite will allow the guest to escape the outside world and give you the perfect working environment.
We are actively seeking aSpa Therapistto deliver fabulous treatments that will have your clients leaving with a total sense of well being along with other therapeutic benefits. This role will allow you to put into practice all the amazing skills you have learned either in college or through your career to date.
Lots to do but lots of fun
As a Spa Therapist at South Lodge, we know you will want to deliver exceptional treatments to all of your clients. We have lovely large and spacious treatment rooms with the latest extra large treatment beds so we not only ensure our guests have a fantastic time, but we want you to have the best work environment possible too. You will be working with the highest quality products delivering high end luxury treatments.
Are you right for us?
- NVQ 2/ 3 – the level of your qualification depends on the level of job you are applying for
- Yourkeen eye for detail will get you through your day flawlessly
- You have a smiley bubbly character, full of energy and you like meeting lots of new people every day
- You relish working in a busy environment where no two days are the same
- You are a confident in dealing with people this is important as you will need to deal with lots of us our guests and our in house teams.
- You are great at managing your time and you make sure you have enough time to spend with guests so they feel welcome
- Your experience in a similar role will definitely be an advantage.
Are we right for you?
We expect a lot but well give a lot to get the right people. There are 4 main things we look for
1. We want people with bags of character. We dont want you to hide your personality when youre at work, we want you to feel comfortable, to be who you are.
2. We want people people. Youve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
3. We need extra milers. So if you think the job description is all you have to do, then were not for you.
4. You have to put your heart into it. When you tell a guest youre happy to help, you have to mean it.
AMRT1_UKCT
Spa Therapist - South Lodge Hotel employer: Exclusive Hotels
Contact Detail:
Exclusive Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist - South Lodge Hotel
✨Tip Number 1
Make sure to showcase your personality during the interview. The South Lodge Hotel values character and authenticity, so let your bubbly nature shine through when you interact with the team.
✨Tip Number 2
Highlight your experience in delivering high-end luxury treatments. Be prepared to discuss specific techniques or products you enjoy using, as this will demonstrate your expertise and passion for the role.
✨Tip Number 3
Emphasize your ability to manage time effectively. Since the role involves ensuring guests feel welcome, share examples of how you've successfully balanced multiple clients while providing exceptional service.
✨Tip Number 4
Show your enthusiasm for working in a busy environment. Talk about how you thrive in dynamic settings and enjoy meeting new people, as this aligns perfectly with the culture at South Lodge Hotel.
We think you need these skills to ace Spa Therapist - South Lodge Hotel
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to emphasize your NVQ 2/3 qualifications in your application. Clearly state how your training and experience align with the requirements of the Spa Therapist role.
Showcase Your Personality: Since the company values character, let your personality shine through in your cover letter. Share anecdotes that reflect your bubbly character and passion for hospitality.
Demonstrate Customer Service Skills: Provide examples of your experience in customer service. Highlight situations where you went the extra mile to ensure guest satisfaction, as this is a key quality they are looking for.
Tailor Your Application: Customize your CV and cover letter to reflect the specific responsibilities and values mentioned in the job description. Show that you understand the importance of creating a welcoming environment for guests.
How to prepare for a job interview at Exclusive Hotels
✨Show Your Personality
The company values character, so don't be afraid to let your personality shine through during the interview. Be genuine and express your enthusiasm for the role and the hospitality industry.
✨Demonstrate Your People Skills
Since the role involves interacting with guests and team members, share examples of how you've successfully built relationships in previous roles. Highlight your ability to connect with people and create a welcoming atmosphere.
✨Emphasize Attention to Detail
With a keen eye for detail being crucial for this position, prepare to discuss specific instances where your attention to detail made a difference in your work. This could include ensuring treatments are tailored to individual client needs.
✨Prepare for a Busy Environment
The job requires thriving in a fast-paced setting. Share experiences that demonstrate your ability to manage time effectively and handle multiple tasks while maintaining high-quality service.
