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- Tasks: Support the Sales and Events team by processing enquiries and maintaining client files.
- Company: Join Pennyhill Park, a leader in British hospitality with a focus on smiles.
- Benefits: Enjoy 29 days holiday, competitive salary, and discounts across our hotel collection.
- Why this job: Be part of a respected hotel group and grow your career in a vibrant environment.
- Qualifications: Detail-oriented with strong communication skills and IT literacy.
- Other info: Flexible shifts and free gym access to support your wellbeing.
The predicted salary is between 24000 - 36000 £ per year.
At Pennyhill Park, part of the Exclusive Collection, we’re passionate about British hospitality at its best, we’re in the business of smiles and that starts with you! We’re on the lookout for a detailed orientated Sales Administrator to support our Events Manager and the wider Sales and Events team on a fixed term basis of two months.
The Role
- Process all incoming wedding, event and group enquiries by accurately recording details in our system (HART).
- Update and maintain client files, enquiry logs and tracking documents to ensure all information is correct.
- Prepare and distribute proposals, contracts and function sheets as directed by the Sales and Events team.
- Assist with preparing weekly and monthly reports, including enquiry and conversion statistics.
- Support the team with internal co-ordination and communication between departments.
What We’re Looking For?
- An accurate eye for detail.
- Excellent communication skills both verbal and written.
- Great organisational skills.
- GCSE level or equivalent in English language and Maths.
- IT literate – be able to use Excel, Outlook, PowerPoint, Teams and Word competently.
- Flexibility to work varied shifts, primarily office hours but it could also include evenings and occasional weekends.
- Ability to travel to and from Pennyhill Park.
- Eligibility to work in the UK.
Why Join Us?
- 29 days’ holiday, increasing with length of service – because time to recharge matters.
- A competitive salary, plus a share of service charge.
- Exceptional discounts on overnight stays across the collection.
- The opportunity to develop and grow your career with one of the UK’s most respected hotel groups.
- Free access to our on-site gyms to support your health and wellbeing.
- 50% discount on food and beverages across all Exclusive properties.
Sales Administrator at Pennyhill Park employer: Exclusive Hotels
Contact Detail:
Exclusive Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator at Pennyhill Park
✨Tip Number 1
Get to know Pennyhill Park and its vibe! Research the company culture and values so you can show how you fit in during your interview. We want to see your passion for British hospitality shine through!
✨Tip Number 2
Practice your communication skills! Since you'll be dealing with clients and team members, being articulate is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed multiple tasks or projects in the past. We love seeing candidates who can juggle responsibilities like a pro!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at Pennyhill Park!
We think you need these skills to ace Sales Administrator at Pennyhill Park
Some tips for your application 🫡
Show Your Attention to Detail: As a Sales Administrator, being detail-oriented is key. Make sure your application is free from typos and errors. Double-check everything before hitting send – it shows us you care about accuracy!
Tailor Your Application: Don’t just send a generic CV! Highlight your relevant skills and experiences that match what we’re looking for in the job description. This helps us see how you fit into our team at Pennyhill Park.
Communicate Clearly: Your written communication skills are crucial for this role. Use clear and concise language in your application. We want to see how well you can express yourself, so keep it professional yet friendly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Exclusive Hotels
✨Know Your Stuff
Before the interview, make sure you’re familiar with Pennyhill Park and its values. Understand what British hospitality means to them and how your role as a Sales Administrator fits into that picture. This will show your genuine interest in the company and help you connect with the interviewer.
✨Show Off Your Organisational Skills
Since the role requires great organisational skills, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you keep track of details and ensure accuracy, especially when processing enquiries or preparing reports.
✨Communicate Clearly
Excellent communication is key for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask the interviewer about the team dynamics or how they handle client communications, which will demonstrate your proactive approach.
✨Be Flexible and Adaptable
The job mentions flexibility in working hours, so be prepared to discuss your availability. Share examples of how you've adapted to changing situations in previous roles, whether it’s working varied shifts or collaborating with different departments. This will highlight your readiness to fit into their team.