At a Glance
- Tasks: Create unforgettable weddings and events while ensuring a seamless experience for clients.
- Company: Royal Berkshire, a luxury property known for elegance and charm.
- Benefits: Join a certified B Corp focused on sustainability and employee wellbeing.
- Other info: Flexible hours with opportunities for growth and creativity.
- Why this job: Turn couples' visions into reality in a fast-paced, rewarding environment.
- Qualifications: Experience in event planning and outstanding communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Are you passionate about creating unforgettable weddings and exceptional events?
Royal Berkshire, part of the Exclusive Collection, is a luxury property in Ascot that radiates refined elegance and timeless charm.
Set within stunning grounds and featuring beautiful event spaces, it provides the perfect backdrop for weddings, celebrations, and special occasions.
If you thrive in a fast-paced hospitality environment and enjoy turning a couple's vision into a seamless and memorable experience, we'd love to hear from you.
Key Responsibilities
- Respond to wedding and event enquiries within agreed response times, ensuring a high level of customer satisfaction.
- Build strong relationships with couples and clients from initial enquiry through to the event day and post-event follow-up.
- Conduct venue show rounds and consultations, showcasing the property's wedding and event offerings.
- Coordinate all aspects of weddings and events, ensuring every detail is planned and communicated effectively.
- Work closely with couples, suppliers, and internal departments to deliver a seamless guest experience.
- Prepare proposals, contracts, and event documentation in line with company pricing and sales guidelines.
- Anticipate guest and client needs, ensuring each event feels personal, memorable, and professionally executed.
- Liaise with operational teams, including food and beverage, kitchen, housekeeping, and maintenance teams, to ensure smooth event delivery.
- Gather and review guest feedback following weddings and events, identifying opportunities for continuous improvement.
- Contribute creative ideas and market trends at sales meetings to help grow the wedding and events business.
- Ensure compliance with food safety, allergen, health and safety, and licensing requirements.
Person Specification
- Previous experience in wedding coordination, event planning, hospitality, or a similar customer-focused role.
- Passion for creating exceptional wedding and event experiences.
- Outstanding communication and relationship-building skills.
- Highly organised with excellent attention to detail and strong administrative abilities.
- Ability to manage multiple events and priorities while remaining calm under pressure.
- Professional, proactive, and confident in dealing with clients and suppliers.
- Strong commercial awareness with the ability to maximise sales opportunities.
- Flexible approach to working hours, including occasional evenings and weekends as required by events.
- Positive attitude with a genuine commitment to delivering outstanding customer service.
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
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Read more in Greenham employer: Exclusive Hotels
Pennyhill Park, part of the Exclusive Collection, is an exceptional employer located in the picturesque Bagshot, Surrey. With a commitment to employee wellbeing and growth, we offer competitive pay, generous discounts, and a supportive work culture that values sustainability and inclusivity. Join us to be part of a team that not only delivers outstanding guest experiences but also prioritises your professional development and personal wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Read more in Greenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Exclusive Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Exclusive Hotels
Don't be shy about reaching out to Exclusive Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Read more in Greenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Exclusive Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Exclusive Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
