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- Tasks: Manage golf memberships, respond to enquiries, and coordinate member events.
- Company: The Manor House Golf Club, a stunning venue with a Michelin-starred restaurant.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Why this job: Join a passionate team in a beautiful setting and make memorable experiences.
- Qualifications: Strong admin skills, confident communication, and a proactive approach.
- Other info: Opportunities for growth and a commitment to sustainability.
The predicted salary is between 25000 - 30000 £ per year.
The Manor House, a part of the Exclusive Collection, is nestled in the storybook village of Castle Combe and combines timeless elegance with a Michelin-starred restaurant and a championship golf course. The Castle Inn, part of The Manor House estate, is a historic Cotswolds inn where relaxed dining meets warm, welcoming service. Together, they offer a heritage-rich setting where every detail is designed to create memorable experiences for guests.
You will join as a Golf Membership Administrator that values leadership, creativity, collaboration, and pride in everything they do, supporting the golf team with the smooth administration and experience of our membership community. Here, your ideas will be welcomed and your growth supported. At The Manor House, we believe in rewarding our team for their passion and dedication.
As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Manage day-to-day administration of golf memberships and enquiries
- Respond to membership calls, emails and enquiries in a timely and professional manner
- Assist with membership tours, show rounds and information packs for prospective members
- Maintain accurate member profiles, preferences and information within the system
- Support the management of the tee sheet and membership requests
- Assist with membership renewals, communications and reminders
- Coordinate and support member events, including communications and event preparation
- Produce membership materials such as welcome packs, fixture lists and member communications
- Process membership payments accurately through the relevant systems
- Maintain the membership calendar and assist with planning member engagement activities
Person Specification
- Excellent administration skills with strong attention to detail
- Confident communication skills and a professional manner
- Strong organisational skills and ability to manage multiple tasks
- Comfortable working both independently and as part of a team
- Good computer literacy and experience using office systems
- Previous experience within administration, hospitality or customer service preferred
- A proactive approach with a passion for delivering great guest and member experiences
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
Golf Membership Administrator in Chippenham employer: Exclusive Hotels
Contact Detail:
Exclusive Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Golf Membership Administrator in Chippenham
✨Tip Number 1
Get to know the club! Before your interview, do a bit of research on The Manor House Golf Club. Familiarise yourself with their values, services, and community. This will help you connect better during your conversation and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to administration and customer service. Think about your past experiences and how they relate to the role of Golf Membership Administrator. We want you to feel confident and ready to shine!
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality and member experiences come through. Share your ideas on how to enhance member engagement or streamline processes. We love creativity and fresh perspectives!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Golf Membership Administrator in Chippenham
Some tips for your application 🫡
Show Your Passion for Golf: When writing your application, let your love for golf shine through! Mention any personal experiences or connections you have with the sport, as this will resonate with us and show that you're genuinely interested in the role.
Highlight Your Admin Skills: Make sure to emphasise your excellent administration skills. We want to see how your attention to detail and organisational abilities can help us manage our golf memberships smoothly. Use specific examples from your past experiences to back this up!
Be Professional Yet Personable: While we appreciate professionalism, don’t be afraid to let your personality come through in your application. We’re looking for someone who can communicate confidently and connect with our members, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at The Manor House!
How to prepare for a job interview at Exclusive Hotels
✨Know Your Golf Membership Basics
Before the interview, brush up on the key aspects of golf memberships and the specific offerings at The Manor House. Understanding their membership structure and benefits will show your genuine interest and help you answer questions confidently.
✨Showcase Your Admin Skills
Prepare examples from your past experiences that highlight your excellent administration skills. Be ready to discuss how you've managed multiple tasks, maintained accurate records, or improved processes in previous roles, as these are crucial for the Golf Membership Administrator position.
✨Demonstrate Your Communication Style
Since this role involves responding to member enquiries and coordinating events, practice articulating your thoughts clearly and professionally. Consider role-playing common scenarios with a friend to refine your communication skills and ensure you come across as approachable and confident.
✨Emphasise Teamwork and Creativity
The Manor House values collaboration and creativity, so think of instances where you've worked well in a team or brought innovative ideas to the table. Be prepared to share how you can contribute to a positive team environment and enhance the member experience through your creative input.