At a Glance
- Tasks: Deliver warm, attentive service in a historic inn while supporting food and beverage operations.
- Company: The Castle Inn, part of The Manor House estate, values creativity and collaboration.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for growth and a culture that champions wellbeing and sustainability.
- Why this job: Join a passionate team and make memorable experiences for guests in a beautiful setting.
- Qualifications: Strong communication skills, friendly attitude, and a commitment to high service standards.
The predicted salary is between 22000 - 26000 € per year.
The Castle Inn, part of The Manor House estate, is a historic Cotswolds inn where relaxed dining meets warm, welcoming service. Together, they offer a heritage-rich setting where every detail is designed to create memorable experiences for guests.
You will join as a Food & Beverage Assistant / Waiter / Waitress that values leadership, creativity, collaboration, and pride in everything they do, delivering warm and professional service across our food and beverage operations. Here, your ideas will be welcomed and your growth supported.
At The Manor House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas
- Take accurate food and drink orders and communicate clearly with the kitchen
- Serve dishes and beverages to the required standards of timing and presentation
- Set up, clear and reset tables efficiently to support smooth service
- Maintain cleanliness and organisation in all service areas
- Offer confident menu knowledge and assist guests with queries or recommendations
- Process payments accurately and follow company procedures
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service
- Follow food safety, allergen and health & safety procedures at all times
Person Specification
- Strong communication and guest-service skills
- Friendly, confident and professional approach
- Ability to work well under pressure in a fast-paced environment
- Good attention to detail and accuracy when serving guests
- Reliable, punctual and committed to high service standards
- Team player with a positive attitude and willingness to learn
- Smart personal presentation and understanding of basic food hygiene
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
F&B Assistant in Chippenham employer: Exclusive Hotels
The Castle Inn, part of The Manor House estate, is an exceptional employer that fosters a warm and collaborative work culture, where your ideas are valued and personal growth is actively supported. Located in the picturesque Cotswolds, employees enjoy competitive pay, generous discounts on dining and hotel stays, and access to wellbeing resources, all while being part of a team that prioritises sustainability and responsible business practices.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Chippenham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the hospitality industry. They might know of openings at places like The Castle Inn or can put in a good word for you.
✨Tip Number 2
Show up in person! If you're nearby, pop into The Castle Inn and ask to speak with a manager. A friendly chat can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practicing common questions related to food and beverage service. Think about how you can demonstrate your strong communication skills and attention to detail during the conversation.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at The Castle Inn.
We think you need these skills to ace F&B Assistant in Chippenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love to see a bit of creativity and warmth in your words, especially since we value friendly and professional service. Don’t be afraid to express why you’re passionate about the role!
Tailor Your Application:Make sure to tailor your application to the Food & Beverage Assistant role. Highlight your relevant experience and skills that match what we’re looking for, like strong communication and guest-service skills. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to highlight your key achievements and experiences – it makes it easier for us to see what you bring to the table!
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our amazing team!
How to prepare for a job interview at Exclusive Hotels
✨Know the Menu Inside Out
Familiarise yourself with the menu and drink offerings at The Castle Inn. Being able to confidently discuss dishes and make recommendations will show your passion for the role and enhance your credibility during the interview.
✨Showcase Your Service Skills
Prepare to share examples of your previous experience in food and beverage service. Highlight situations where you provided exceptional customer service or handled challenging situations, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Emphasise Teamwork and Collaboration
Since the role values collaboration, be ready to discuss how you work well within a team. Share specific instances where you contributed to a positive team dynamic or helped a colleague, showcasing your friendly and professional approach.
✨Dress to Impress
Make sure to present yourself smartly for the interview. A polished appearance reflects your understanding of the importance of personal presentation in the hospitality industry, which is crucial for a role at The Castle Inn.
