Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Rooms Division, ensuring exceptional guest experiences from arrival to departure.
- Company: Pennyhill Park, a luxury hotel and spa known for elegance and excellence.
- Benefits: Competitive salary, discounts on stays and dining, free meals, gym access, and wellbeing resources.
- Why this job: Join a prestigious team and make a real impact in luxury hospitality.
- Qualifications: Experience in luxury hotels and strong leadership skills required.
- Other info: Opportunities for growth and a commitment to sustainability.
The predicted salary is between 36000 - 60000 £ per year.
A Career in Hospitality Where Every Detail Tells a Story. Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel and spa known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence defines every experience.
You will join as a Rooms Division Manager, providing leadership across the Rooms Division and taking overall responsibility for the guest journey from arrival to departure. Your role will be central to ensuring high standards, operational excellence and a consistently exceptional guest experience across Front Office, Guest Relations and Housekeeping.
Competitive salary, plus service charge. Great rates for stays across all our hotels and 50% discount on Food & Beverage dining. Free meals while on duty. Free access to the on-site gym and parking. Access to our Employee Assistance Programme and wellbeing resources. Exclusive discounts and perks through Hospitality Essentials. Opportunities for growth, learning, and internal movement within the Exclusive Collection.
Key Responsibilities- Provide strategic and operational leadership across all Rooms Division departments
- Take full accountability for the guest experience from arrival through to departure
- Lead, develop and support departmental managers and teams
- Ensure consistently high service standards and operational compliance
- Manage and coordinate day‑to‑day rooms operations
- Prepare and deliver Rooms Division goals, budgets and performance plans
- Drive financial performance through yield management and cost control
- Monitor guest feedback and lead continuous improvement initiatives
- Proven experience within a luxury 5* hotel environment
- Currently operating as a Rooms Division Manager or Front Office Manager ready to step up
- Strong leadership capability across multiple departments
- Commercially and financially astute
- Strategic thinker with strong operational focus
- Excellent communicator with senior stakeholder confidence
- Passion for exceptional guest experience and people development
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Rooms Division Manager in Bagshot employer: Exclusive Hotels
Contact Detail:
Exclusive Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Rooms Division Manager in Bagshot
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in luxury hotels. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or local meet-ups. Being present in these spaces not only helps you learn more about potential employers but also gives you a chance to make a memorable impression.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to the Rooms Division. Think about how you would handle guest complaints or improve service standards, and be ready to share your ideas!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team at Exclusive Collection.
We think you need these skills to ace Rooms Division Manager in Bagshot
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the specific skills and experiences that align with the Rooms Division Manager role. Highlight your leadership experience and any achievements in luxury hotel environments to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Share your passion for guest experience and how your strategic thinking can contribute to our team at Pennyhill Park.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve improved guest satisfaction or operational efficiency in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details about the role there!
How to prepare for a job interview at Exclusive Hotels
✨Know the Hotel Inside Out
Before your interview, make sure you research Pennyhill Park thoroughly. Familiarise yourself with its history, values, and unique offerings, especially the Michelin-star restaurant. This will not only show your genuine interest but also help you align your answers with their ethos.
✨Showcase Your Leadership Skills
As a Rooms Division Manager, leadership is key. Prepare examples of how you've successfully led teams in the past, particularly in high-pressure environments. Be ready to discuss your approach to developing staff and maintaining high service standards.
✨Demonstrate Financial Acumen
Since the role involves driving financial performance, brush up on your knowledge of yield management and cost control. Be prepared to discuss specific strategies you've implemented in previous roles that positively impacted the bottom line.
✨Emphasise Guest Experience
Pennyhill Park prides itself on exceptional guest experiences. Think of instances where you've gone above and beyond for guests. Share these stories during your interview to illustrate your passion for hospitality and commitment to continuous improvement.
