At a Glance
- Tasks: Deliver high-quality spa treatments and create memorable experiences for guests.
- Company: Join the Exclusive Collection at South Lodge, a luxurious spa and hotel.
- Benefits: Earn £14.40 per hour, enjoy free meals, gym access, and exclusive discounts.
- Other info: Opportunities for growth and a commitment to sustainability.
- Why this job: Be part of a passionate team in a serene environment focused on wellbeing.
- Qualifications: Must be a qualified Spa Therapist with a passion for guest care.
The predicted salary is between 14.4 - 14.4 £ per hour.
£14.40 per hour plus fantastic benefits!
Working Hours: 44 hours per week
Location: Horsham
Closing Date: 11/07/2026
Job Category: Spa and Golf Properties: South Lodge and The Spa, Horsham, West Sussex
Departments: Spa
Job Introduction
South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant, an award-winning spa, and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail. You will join as a Spa Therapist, delivering exceptional treatments and personalised experiences to guests. You will play a key role in creating a relaxing and memorable spa journey.
At South Lodge, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Deliver a range of high-quality spa treatments
- Provide personalised consultations and recommendations
- Maintain treatment rooms to the highest standards
- Promote spa products and services
- Ensure a calm and professional guest experience
Person Specification
- Qualified Spa Therapist with relevant certifications
- Previous experience in a spa or wellness environment
- Passion for wellbeing and guest care
- Excellent communication and interpersonal skills
- Professional, calm and attentive approach
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
Spa Therapist employer: Exclusive Hotels and Venues
At South Lodge, part of the Exclusive Collection, we pride ourselves on being an exceptional employer that values creativity, teamwork, and genuine care. Located in the picturesque Horsham, our Spa Therapists enjoy competitive pay, fantastic benefits including discounts on stays and dining, and access to wellbeing resources, all within a supportive environment that fosters personal growth and career progression. Join us in delivering memorable spa experiences while being part of a certified B Corp committed to sustainability and responsible business practices.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Exclusive Hotels and Venues!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Exclusive Hotels and Venues.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Exclusive Hotels and Venues.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Exclusive Hotels and Venues!
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Exclusive Hotels and Venues's Values
Before the interview, dig deep into Exclusive Hotels and Venues's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
