At a Glance
- Tasks: Create unforgettable events and enhance guest experiences at a luxury hotel.
- Company: Pennyhill Park, part of the Exclusive Collection, known for elegance and excellence.
- Benefits: Competitive salary, career progression, and a focus on wellbeing and sustainability.
- Other info: Supportive environment with opportunities to mentor and develop colleagues.
- Why this job: Join a dynamic team and make a real impact in the hospitality industry.
- Qualifications: Experience in event management and strong communication skills required.
The predicted salary is between 29700 - 36300 £ per year.
- The following content displays a map of the jobs location - Bagshot
- Pennyhill Park and The Spa, Bagshot, Surrey
Departments
- Job Introduction
- Senior Events Coordinator
Are you passionate about creating seamless guest journeys and unforgettable events?
Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail.
Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.
If you thrive in a fast-paced hospitality environment and love turning plans into memorable experiences, we’d love to hear from you.
Key Responsibilities
- Lead and conduct high-quality site show rounds, building strong client relationships and supporting conversion of business opportunities.
- Support and mentor junior team members, sharing knowledge and best practice to enhance the overall guest experience.
- Take responsibility for the smooth running of the Events office in the absence of the Event Manager, ensuring priorities are managed effectively and business continuity is maintained.
- Effectively manage events for the hotel, collating all relevant information and assist clients in all event planning stages.
- Support departmental projects and initiatives designed to improve guest satisfaction, revenue performance, and colleague engagement.
- Proactively identify opportunities to up-sell and maximise event revenue whilst enhancing the guest experience.
Person Specification
- Previous experience in event management within a luxury hotel or venue environment.
- Strong knowledge of hotel operations and event planning processes.
- Proven ability to manage multiple events simultaneously with exceptional attention to detail.
- Confident communicator with the ability to build relationships across all levels of the business.
- Experience leading meetings and presenting information clearly and professionally.
- Ability to take ownership and make decisions in the absence of management.
- Strong commercial awareness with a focus on conversion, upselling, and revenue generation.
- Competent user of event management systems (HART preferred).
- Excellent organisational and time-management skills.
- Ability to coach and support the development of colleagues.
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
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Senior Events Coordinator employer: Exclusive Hotels and Venues
At Exclusive Hotels and Venues, we pride ourselves on being an exceptional employer, particularly at our stunning Ansty Hall location. Our commitment to sustainability as a certified B Corp, combined with a vibrant work culture that fosters creativity and teamwork, ensures that our employees thrive both personally and professionally. With competitive salaries, free meals, gym access, and ample growth opportunities, we invite you to be part of a team that celebrates innovation and prioritises employee wellbeing.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Events Coordinator
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Exclusive Hotels and Venues. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Exclusive Hotels and Venues
Don't be shy about reaching out to Exclusive Hotels and Venues directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Senior Events Coordinator
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Exclusive Hotels and Venues and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
