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- Tasks: Lead the People & Culture agenda and champion an inclusive workplace.
- Company: Join South Lodge, part of the Exclusive Collection, known for luxury and wellbeing.
- Benefits: Enjoy discounts on stays, free meals, gym access, and wellbeing resources.
- Why this job: Shape a positive culture and support team growth while delivering exceptional guest experiences.
- Qualifications: Experience in a senior People role, preferably in hospitality, with strong UK employment law knowledge.
- Other info: Be part of a certified B Corp committed to sustainability and employee wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
A Career in Hospitality Where Every Detail Tells a Story. South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant, an award-winning spa, and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. The estate is also home to Camellia, its 3 AA Rosette restaurant, which reflects the same attention to craft, quality and detail that runs throughout the wider operation.
You will join as a People & Culture Manager with overall responsibility for leading the end-to-end people experience at South Lodge. Reporting to the General Manager and working closely with the Group People & Culture team, you will shape a values-led, inclusive and high-performing culture, ensuring our people are supported to grow, perform and thrive while delivering exceptional guest experiences.
Benefits
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Lead the People & Culture agenda for the hotel, aligned to business goals and group strategy
- Champion a positive, inclusive and engaging workplace culture that reflects our values
- Oversee all recruitment activity, ensuring strong talent pipelines and an exceptional candidate experience
- Act as a trusted advisor to leaders on employee relations, engagement, performance and change
- Drive learning, development and capability building in partnership with Group Training
- Ensure people practices remain compliant, efficient and aligned with best practice and legislation
- Use people data and insight to inform decisions and improve engagement, retention and performance
Person Specification
- Significant experience in a senior generalist People role (People Manager or HR Business Partner level)
- Hospitality experience preferred, with the credibility to operate at senior leadership level
- Strong knowledge of UK employment law, ER and compliance
- Confident, approachable and solutions-focused with strong influencing skills
- Experience using HR systems and ATS platforms, with a data-driven mindset
- Committed to inclusion, wellbeing and creating outstanding employee experiences
- Ability to travel to the property and attend group meetings as required
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
People and Culture Manager in Horsham employer: Exclusive Hotels and Venues
Contact Detail:
Exclusive Hotels and Venues Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People and Culture Manager in Horsham
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at South Lodge or similar establishments. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. At StudySmarter, we believe that knowing what makes South Lodge tick will help you align your answers with their expectations and show you're a perfect fit.
✨Tip Number 3
Showcase your passion for people and culture! During interviews, share specific examples of how you've fostered an inclusive environment or improved employee experiences. This will demonstrate your commitment to their values.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at South Lodge and being part of their amazing culture.
We think you need these skills to ace People and Culture Manager in Horsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the key responsibilities and person specification from the job description. Highlight your relevant experience in people management and hospitality to show us you’re the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us your story! Share why you’re passionate about people and culture, and how your values align with ours. Don’t forget to mention specific examples of how you’ve championed inclusive workplace cultures in the past.
Showcase Your Data Skills: Since we value a data-driven mindset, make sure to include any experience you have with HR systems or using people data to inform decisions. This will help us see how you can contribute to improving engagement and performance at South Lodge.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Know Your Values
Before the interview, take some time to understand the core values of the company. Since this role is all about shaping a values-led culture, be ready to discuss how your personal values align with theirs and provide examples of how you've championed similar values in your previous roles.
✨Showcase Your People Skills
As a People and Culture Manager, your ability to connect with others is crucial. Prepare specific examples of how you've successfully managed employee relations or fostered an inclusive workplace. Think about times when you influenced positive change and be ready to share those stories.
✨Be Data-Driven
This role requires a data-driven mindset, so come prepared to discuss how you've used people data to inform decisions in the past. Whether it's improving engagement or retention, have concrete examples ready to demonstrate your analytical skills and how they’ve led to successful outcomes.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that show your interest in the company’s culture and future direction. Ask about their current challenges in people management or how they measure success in employee engagement. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
