At a Glance
- Tasks: Lead a passionate housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Lainston House, a charming 17th-century country house hotel.
- Benefits: Competitive salary, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for career growth in a sustainable, values-driven company.
- Why this job: Join a dedicated team in a beautiful setting and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping leadership with strong attention to detail and communication skills.
The predicted salary is between 30000 - 40000 € per year.
Competitive salary plus fantastic benefits.
Working Hours: 40
Location: Lainston House
Closing Date: 18/06/2026
Job Category: Front of House and Housekeeping
Properties: Lainston House Hotel, Sparsholt, Hampshire
Departments: 1
Job Introduction
Lainston House in Winchester, a part of the Exclusive Collection, is a 17th‑century country house full of character and charm. With its walled kitchen garden, cookery school, and award‑winning fine dining, it is a place where heritage, authenticity, and exceptional hospitality come together. As Head Housekeeper at Lainston House, you will lead a housekeeping team that upholds the highest standards of cleanliness, comfort and guest satisfaction. At Lainston House, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:
- Great rates for stays across all hotels and 50% discount on dining.
- Free meals while on duty.
- Free access to the on‑site gym and parking.
- Access to the Employee Assistance Programme and wellbeing resources.
- Exclusive discounts and perks through Hospitality Essentials.
- Opportunities for career growth and internal movement within the Exclusive Collection.
Key Responsibilities
- Lead, develop and motivate the housekeeping team to deliver exceptional standards.
- Oversee daily housekeeping operations, public areas, and guest rooms.
- Ensure all spaces meet health, hygiene and safety requirements.
- Manage stock levels, ordering and cost control for linens and cleaning supplies.
- Collaborate with other departments to support guest experience and smooth operations.
- Conduct regular quality checks and implement continuous improvement.
- Support recruitment, onboarding and ongoing training of team members.
Person Specification
- Previous experience in a housekeeping leadership role.
- Exceptional attention to detail and commitment to high standards.
- Strong leadership, communication and organisational skills.
- Ability to work in a fast‑paced environment with a positive attitude.
- Confident decision‑maker with a focus on guest satisfaction.
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Head of Housekeeping employer: Exclusive Hotels and Venues
Lainston House, part of the Exclusive Collection, offers a unique and rewarding work environment where heritage meets exceptional hospitality. As an employer, we prioritise employee wellbeing with fantastic benefits including discounts on stays and dining, free meals, and access to wellness resources. Our commitment to career growth and a supportive culture ensures that our team members thrive in their roles while delivering outstanding guest experiences.
Contact Detail:
Exclusive Hotels and Venues Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Housekeeping
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Lainston House or similar venues. A friendly chat can sometimes lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by researching Lainston House's values and culture. We want to see how you align with our commitment to exceptional hospitality and sustainability. Show us your passion for creating memorable guest experiences!
✨Tip Number 3
Practice your leadership skills! As Head Housekeeper, you'll need to motivate and develop your team. Think of examples from your past roles where you've successfully led a team or improved processes, and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in joining our fantastic team at Lainston House.
We think you need these skills to ace Head of Housekeeping
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for housekeeping shine through! We love to see candidates who are genuinely excited about maintaining high standards and creating a welcoming environment for guests.
Tailor Your CV:Make sure your CV highlights relevant experience in housekeeping leadership roles. We want to see how your skills align with our commitment to exceptional cleanliness and guest satisfaction, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so use bullet points where possible and avoid jargon. This helps us quickly see why you’d be a great fit for our team at Lainston House.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Know Your Stuff
Before the interview, make sure you’re familiar with Lainston House and its unique offerings. Research their history, values, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, tackled challenges, and maintained high standards. Be ready to discuss your approach to motivating and developing team members.
✨Emphasise Attention to Detail
Attention to detail is crucial in housekeeping. Think of specific instances where your keen eye for detail made a difference in guest satisfaction or operational efficiency. Highlighting these experiences will reinforce your fit for the role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, and how they measure success in the housekeeping department. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.
