At a Glance
- Tasks: Lead a passionate housekeeping team to ensure exceptional cleanliness and guest satisfaction.
- Company: Lainston House, a charming 17th-century country house hotel.
- Benefits: Competitive salary, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for career growth and a commitment to sustainability.
- Why this job: Join a dedicated team in a beautiful setting and make a real impact on guest experiences.
- Qualifications: Experience in housekeeping leadership with strong attention to detail and leadership skills.
The predicted salary is between 30000 - 40000 € per year.
Competitive salary plus fantastic benefits.
Working Hours: 40
Location: Lainston House
Closing Date: 18/06/2026
Job Category: Front of House and Housekeeping
Properties: Lainston House Hotel, Sparsholt, Hampshire
Departments: 1
Job Introduction
Lainston House in Winchester, a part of the Exclusive Collection, is a 17th‑century country house full of character and charm. With its walled kitchen garden, cookery school, and award‑winning fine dining, it is a place where heritage, authenticity, and exceptional hospitality come together. As Head Housekeeper at Lainston House, you will lead a housekeeping team that upholds the highest standards of cleanliness, comfort and guest satisfaction. At Lainston House, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:
- Great rates for stays across all hotels and 50% discount on dining.
- Free meals while on duty.
- Free access to the on‑site gym and parking.
- Access to the Employee Assistance Programme and wellbeing resources.
- Exclusive discounts and perks through Hospitality Essentials.
- Opportunities for career growth and internal movement within the Exclusive Collection.
Key Responsibilities
- Lead, develop and motivate the housekeeping team to deliver exceptional standards.
- Oversee daily housekeeping operations, public areas, and guest rooms.
- Ensure all spaces meet health, hygiene and safety requirements.
- Manage stock levels, ordering and cost control for linens and cleaning supplies.
- Collaborate with other departments to support guest experience and smooth operations.
- Conduct regular quality checks and implement continuous improvement.
- Support recruitment, onboarding and ongoing training of team members.
Person Specification
- Previous experience in a housekeeping leadership role.
- Exceptional attention to detail and commitment to high standards.
- Strong leadership, communication and organisational skills.
- Ability to work in a fast‑paced environment with a positive attitude.
- Confident decision‑maker with a focus on guest satisfaction.
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.
Head of Housekeeping in Hampshire employer: Exclusive Hotels and Venues
Lainston House, part of the Exclusive Collection, offers a unique blend of heritage and exceptional hospitality in a stunning 17th-century country house setting. As an employer, we prioritise employee wellbeing with fantastic benefits including discounts on stays and dining, free meals while on duty, and access to wellness resources. We are committed to fostering career growth and development within our team, ensuring that every member can thrive in a supportive and rewarding work environment.
Contact Detail:
Exclusive Hotels and Venues Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of Housekeeping in Hampshire
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Lainston House or similar venues. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Lainston House's values and culture. We want to see how you align with our commitment to exceptional hospitality and sustainability. Show us you're not just a fit for the role, but for our team!
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on showcasing your leadership skills and how you've motivated teams in the past. We love hearing about your experiences and how you handle challenges.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in being part of the Exclusive Collection family.
We think you need these skills to ace Head of Housekeeping in Hampshire
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for housekeeping shine through! We want to see your dedication to maintaining high standards and creating a welcoming environment for guests.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience in housekeeping leadership. We love seeing how your skills align with our values and the specific responsibilities of the Head Housekeeper role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Lainston House!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Know Your Stuff
Before the interview, make sure you’re familiar with Lainston House and its unique offerings. Research their history, values, and what makes them stand out in the hospitality industry. This will show your genuine interest and help you connect your experience to their needs.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led a team in the past, tackled challenges, and maintained high standards. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Emphasise Attention to Detail
In housekeeping, attention to detail is crucial. Be ready to discuss specific instances where your keen eye for detail made a difference in guest satisfaction or operational efficiency. Highlight any systems or processes you’ve implemented to ensure cleanliness and organisation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, training opportunities, or how they measure success in the housekeeping department. This shows that you’re not just interested in the role, but also in contributing to the team’s success.
