Guest Experience Specialist β€” Luxury Hotel Front Desk

Guest Experience Specialist β€” Luxury Hotel Front Desk

Full-Time 25290 - 30910 Β£ / year (est.) On-site
Exclusive Hotels and Venues

At a Glance

  • Tasks: Be the welcoming face of our luxury hotel and ensure memorable guest experiences.
  • Company: Join South Lodge, part of the Exclusive Collection, known for exceptional service.
  • Benefits: Competitive pay, training provided, and opportunities to work with diverse teams.
  • Why this job: Make a real impact on guests' stays in a beautiful country house setting.
  • Qualifications: Guest-facing experience and strong communication skills are essential.

The predicted salary is between 25290 - 30910 Β£ per year.

South Lodge, part of Exclusive Collection, seeks a Guest Experience Assistant to be the welcoming face of our luxury country house hotel.

You will deliver warm, seamless service from guest arrival and support all front-desk tasks, ensuring memorable stays.

Ideal candidates have guest-facing experience and strong communication skills.

Training on our booking systems will be provided, and you will collaborate with housekeeping, F&B, spa, and events teams to exceed guest expectations.

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Guest Experience Specialist β€” Luxury Hotel Front Desk employer: Exclusive Hotels and Venues

At Exclusive Hotels and Venues, we pride ourselves on being an exceptional employer, particularly at our stunning Ansty Hall location. Our commitment to sustainability as a certified B Corp, combined with a vibrant work culture that fosters creativity and teamwork, ensures that our employees thrive both personally and professionally. With competitive salaries, free meals, gym access, and ample growth opportunities, we invite you to be part of a team that celebrates innovation and prioritises employee wellbeing.

Exclusive Hotels and Venues

Contact Details:

Exclusive Hotels and Venues Recruitment Team

We think you need these skills to ace Guest Experience Specialist β€” Luxury Hotel Front Desk

Communication Skills
Attention to Detail
Time Management
Problem-Solving Skills
Teamwork
Adaptability
Customer Service