At a Glance
- Tasks: Deliver warm, attentive service in a vibrant restaurant and bar environment.
- Company: Join the Exclusive Collection, known for luxury and exceptional hospitality.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for growth and a commitment to sustainability.
- Why this job: Create memorable experiences while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a friendly, professional attitude.
The predicted salary is between 12 - 15 £ per hour.
The following content displays a map of the jobs location - Horsham.
Contract Type: Part Time
Competitive salary plus fantastic benefits
Working Hours: 16
Location: Horsham
Closing Date: 01/07/2026
Job Category: Restaurants and Bars, Conference and Banqueting
Properties: South Lodge and The Spa, Horsham, West Sussex
Departments: Restaurant
Job Introduction
Food and Beverage Assistant – South Lodge, West Sussex
A Career in Hospitality Where Every Detail Tells a Story. South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet. Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail. You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas. Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.
As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on‑site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas.
- Take accurate food and drink orders and communicate clearly with the kitchen.
- Serve dishes and beverages to the required standards of timing and presentation.
- Set up, clear and reset tables efficiently to support smooth service.
- Maintain cleanliness and organisation in all service areas.
- Offer confident menu knowledge and assist guests with queries or recommendations.
- Process payments accurately and follow company procedures.
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
- Follow food safety, allergen and health & safety procedures at all times.
Person Specification
- Strong communication and guest‑service skills.
- Friendly, confident and professional approach.
- Ability to work well under pressure in a fast‑paced environment.
- Good attention to detail and accuracy when serving guests.
- Reliable, punctual and committed to high service standards.
- Team player with a positive attitude and willingness to learn.
- Smart personal presentation and understanding of basic food hygiene.
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
Food and Beverage Assistant - Conference & Banqueting employer: Exclusive Hotels and Venues
At South Lodge, part of the Exclusive Collection, we pride ourselves on creating a nurturing and dynamic work environment where every team member is valued. With competitive pay, generous discounts, and a strong focus on employee wellbeing and growth, we offer a unique opportunity to thrive in the hospitality industry while delivering exceptional service in our stunning West Sussex location. Join us to be part of a team that celebrates creativity, teamwork, and a commitment to excellence.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - Conference & Banqueting
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in hospitality. They might know about openings or can put in a good word for you. Remember, it’s all about who you know!
✨Tip Number 2
Show up in person! If you're nearby, pop into the venue and ask to speak with a manager. A friendly chat can leave a lasting impression and show your enthusiasm for the role.
✨Tip Number 3
Prepare for interviews by practising common questions. Think about how your skills match the job description, especially around guest service and teamwork. We want to see that you’re ready to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, tailored just for you.
We think you need these skills to ace Food and Beverage Assistant - Conference & Banqueting
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We love seeing a bit of who you are, so don’t be afraid to express your passion for hospitality and how you connect with guests.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Assistant role. Highlight any relevant experience or skills that match the job description, like your ability to work under pressure or your attention to detail.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read and gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at South Lodge.
How to prepare for a job interview at Exclusive Hotels and Venues
✨Know the Menu Inside Out
Familiarise yourself with the menu and beverage options before the interview. Being able to confidently discuss dishes and make recommendations will show your passion for the role and impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond for a guest, as this is crucial for a Food and Beverage Assistant.
✨Dress to Impress
Make sure to present yourself smartly and professionally. First impressions matter, especially in hospitality, so dress appropriately to reflect the elegance and attention to detail that South Lodge embodies.
✨Practice Handling Pressure
Since the role involves working in a fast-paced environment, be ready to discuss how you handle stress and maintain high service standards under pressure. Share any relevant experiences that demonstrate your ability to stay calm and efficient.
