At a Glance
- Tasks: Deliver warm hospitality and support seamless service in a vibrant restaurant environment.
- Company: Join the Exclusive Collection, home to a Michelin-starred restaurant.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Other info: Opportunities for growth and a commitment to sustainability.
- Why this job: Create memorable moments for guests while developing your skills in a supportive team.
- Qualifications: Strong communication skills and a friendly, professional approach.
The predicted salary is between 20000 - 25000 £ per year.
- The following content displays a map of the jobs location - Horsham
- Restaurants and Bars, Conference and Banqueting
Properties
South Lodge and The Spa, Horsham, West Sussex
Departments
- Restaurant
- Job Introduction
South Lodge, a part of the Exclusive Collection, is home to a Michelin-starred restaurant and the lakeside lodges, The Reeds, which offer a serene retreat where nature, luxury, and wellbeing meet.
Together, they create an environment that embodies elegance, creativity, and meticulous attention to detail.
You will join as a Food and Beverage Assistant, delivering warm, attentive hospitality and supporting seamless service across our Food & Beverage areas.
Here, your contribution will help create memorable moments for every guest while developing your skills in a supportive and collaborative team.
At South Lodge, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Provide warm, attentive service across restaurant, bar and lounge areas.
- Take accurate food and drink orders and communicate clearly with the kitchen.
- Serve dishes and beverages to the required standards of timing and presentation.
- Set up, clear and reset tables efficiently to support smooth service.
- Maintain cleanliness and organisation in all service areas.
- Offer confident menu knowledge and assist guests with queries or recommendations.
- Process payments accurately and follow company procedures.
- Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service.
- Follow food safety, allergen and health & safety procedures at all times.
Person Specification
- Strong communication and guest-service skills.
- Friendly, confident and professional approach.
- Ability to work well under pressure in a fast-paced environment.
- Good attention to detail and accuracy when serving guests.
- Reliable, punctual and committed to high service standards.
- Team player with a positive attitude and willingness to learn.
- Smart personal presentation and understanding of basic food hygiene.
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
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Food and Beverage Assistant - Botanica employer: Exclusive Hotels and Venues
At Exclusive Hotels and Venues, we pride ourselves on being an exceptional employer, particularly at our stunning Ansty Hall location. Our commitment to sustainability as a certified B Corp, combined with a vibrant work culture that fosters creativity and teamwork, ensures that our employees thrive both personally and professionally. With competitive salaries, free meals, gym access, and ample growth opportunities, we invite you to be part of a team that celebrates innovation and prioritises employee wellbeing.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant - Botanica
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Exclusive Hotels and Venues. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Exclusive Hotels and Venues
Don't be shy about reaching out to Exclusive Hotels and Venues directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food and Beverage Assistant - Botanica
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Exclusive Hotels and Venues and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
