Food and Beverage Assistant

Food and Beverage Assistant

Chippenham Full-Time No home office possible
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Exclusive Hotels and Venues

At a Glance

  • Tasks: Join us as a Food & Beverage Assistant, ensuring guests enjoy delightful dining experiences.
  • Company: We are a hospitality leader known for our friendly service and commitment to guest satisfaction.
  • Benefits: Enjoy competitive pay, 29 days holiday, discounts, free meals, and gym access.
  • Why this job: Be part of a vibrant team that values personality, smiles, and genuine hospitality.
  • Qualifications: Previous experience in food and beverage roles is preferred; passion for service is essential.
  • Other info: We offer excellent training and development opportunities, plus a fun work environment.

Job Introduction

Food & Beverage Assistant- The Manor House & The Castle Inn – Castle Combe, Wiltshire

The Manor House, a part of the Exclusive Collection, is nestled in the storybook village of Castle Combe and combines timeless elegance with a Michelin-starred restaurant and a championship golf course. The Castle Inn, part of The Manor House estate, is a historic Cotswolds inn where relaxed dining meets warm, welcoming service. Together, they offer a heritage-rich setting where every detail is designed to create memorable experiences for guests.

You will join as a Food & Beverage Assistant / Waiter / Waitress that values leadership, creativity, collaboration, and pride in everything they do, delivering warm and professional service across our food and beverage operations. Here, your ideas will be welcomed and your growth supported.

At The Manor House, we believe in rewarding our team for their passion and dedication. As part of our team, you’ll enjoy:

  • Competitive pay, plus service charge
  • Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
  • Free meals while on duty
  • Free access to the on-site gym and parking
  • Access to our Employee Assistance Programme and wellbeing resources
  • Exclusive discounts and perks through Hospitality Essentials
  • Opportunities for growth, learning, and internal movement within the Exclusive Collection
  • Key Responsibilities

  • Provide warm, attentive service across restaurant, bar and lounge areas
  • Take accurate food and drink orders and communicate clearly with the kitchen
  • Serve dishes and beverages to the required standards of timing and presentation
  • Set up, clear and reset tables efficiently to support smooth service
  • Maintain cleanliness and organisation in all service areas
  • Offer confident menu knowledge and assist guests with queries or recommendations
  • Process payments accurately and follow company procedures
  • Support Food & Beverage operations across breakfast, lunch, dinner, events and bar service
  • Follow food safety, allergen and health & safety procedures at all times
  • Person Specification

  • Strong communication and guest-service skills
  • Friendly, confident and professional approach
  • Ability to work well under pressure in a fast-paced environment
  • Good attention to detail and accuracy when serving guests
  • Reliable, punctual and committed to high service standards
  • Team player with a positive attitude and willingness to learn
  • Smart personal presentation and understanding of basic food hygiene
  • We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

    As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

    Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

    Food and Beverage Assistant employer: Exclusive Hotels and Venues

    Join a vibrant team as a Food and Beverage Assistant where your passion for hospitality will shine in a supportive and dynamic environment. With competitive salaries, generous holiday allowances, and a commitment to employee development, we ensure that our staff are well-rewarded and recognised for their hard work. Enjoy unique perks such as discounts across our properties, free meals on duty, and access to wellness resources, all while contributing to a company dedicated to improving the lives of its people and the planet.
    Exclusive Hotels and Venues

    Contact Detail:

    Exclusive Hotels and Venues Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Food and Beverage Assistant

    ✨Tip Number 1

    Show your passion for hospitality! When you meet potential employers or network with current staff, express your enthusiasm for creating memorable dining experiences. Share personal anecdotes about times you've gone the extra mile for guests.

    ✨Tip Number 2

    Familiarise yourself with the menu and beverage offerings of the establishment. Being knowledgeable about fine food and wine will not only impress during interviews but also demonstrate your genuine interest in the role.

    ✨Tip Number 3

    Practice your communication skills! Engage in conversations with friends or family about food and service. This will help you become more confident in discussing your experiences and understanding guest needs.

    ✨Tip Number 4

    Research the company culture and values. Understanding what they stand for will allow you to align your responses during interviews and show that you're a great fit for their team.

    We think you need these skills to ace Food and Beverage Assistant

    Customer Service Skills
    Communication Skills
    Teamwork
    Attention to Detail
    Time Management
    Food Safety Knowledge
    Problem-Solving Skills
    Adaptability
    Interpersonal Skills
    Knowledge of Food and Beverage
    Multitasking
    Positive Attitude
    Conflict Resolution
    Basic Cash Handling

    Some tips for your application 🫡

    Understand the Role: Read the job description carefully to understand the responsibilities and qualities they are looking for in a Food and Beverage Assistant. Tailor your application to highlight your relevant experience and passion for hospitality.

    Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific experiences that demonstrate your ability to create a welcoming atmosphere and provide excellent service.

    Highlight Relevant Experience: In your CV, emphasise any previous roles in food and beverage service or hospitality. Include details about your responsibilities and achievements that align with the job requirements, such as teamwork and communication skills.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial in the hospitality industry.

    How to prepare for a job interview at Exclusive Hotels and Venues

    ✨Show Your Passion for Hospitality

    Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond to create a positive experience for guests in previous roles.

    ✨Demonstrate Your Communication Skills

    As a Food and Beverage Assistant, you'll need to communicate effectively with both guests and team members. Practice articulating your thoughts clearly and confidently, and be prepared to discuss how you handle communication in busy environments.

    ✨Highlight Relevant Experience

    Be ready to talk about your previous experience as a Food and Beverage Assistant or in similar roles. Discuss specific tasks you’ve performed, such as Mise-en-Place, and how you contributed to a successful dining experience.

    ✨Emphasise Teamwork and Flexibility

    This role requires working closely with others, so highlight your ability to work as part of a team. Share examples of how you've collaborated with colleagues to ensure smooth service and how you adapt to changing situations.

    Food and Beverage Assistant
    Exclusive Hotels and Venues
    Location: Chippenham
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