At a Glance
- Tasks: Lead the Events Sales team to create unforgettable experiences and drive sales.
- Company: Luxury hotel known for elegance and Michelin-star dining.
- Benefits: Competitive pay, discounts on stays and dining, free meals, and gym access.
- Other info: Opportunities for growth and commitment to sustainability.
- Why this job: Join a dynamic team and make every event a memorable success.
- Qualifications: Experience in luxury events management and strong leadership skills.
The predicted salary is between 30000 - 32000 £ per year.
Job Introduction
Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail.
Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.
You will join as an Events Sales Manager to lead the Events Sales team, ensuring all events within the hotel are planned to the highest of standards, guiding the client through all stages of event management, upselling all events to set targets.
To drive and close every sales opportunity for the hotel, clearly demonstrating best practice.
Benefits
- Competitive pay, plus service charge
- Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Lead the team to anticipate and exceed client expectations, delivering a seamless and memorable event experience
- Coach and develop the team in both event management and sales techniques
- Ensure effective workload management across the team, promoting efficiency and best use of systems
- Support event creation through high-quality show rounds and client interactions to drive conversion
- Actively contribute to HOD meetings, strategy sessions and wider business initiatives
- Day-to-day management of the Events team, setting priorities and driving performance
- Build strong relationships across all departments to ensure seamless event execution
- Oversee event management across the team, ensuring accurate and thorough planning at all stages
- Proactively identify opportunities to improve processes, efficiency and guest experience
- Support commercial decision-making, including pricing and business mix
- Take accountability for team performance, including conversion, revenue and guest satisfaction
- Drive revenue through effective upselling and maximising event opportunities
- Ensure guest feedback is reviewed, actioned, and opportunities for repeat business are maximised
- Promote sister properties and wider business opportunities
- Support initiatives aligned with B Corp values and sustainable practices
Person Specification
- Experience in an Events Manager or senior events role within a luxury hospitality environment
- Strong knowledge of corporate, wedding and private dining events
- Proven ability to lead, coach and motivate a team
- Excellent organisation and attention to detail
- Confident communicator with strong client-facing skills
- Commercially minded with a focus on revenue and upselling
- Ability to manage multiple events and priorities effectively
- Flexible approach to working hours, including evenings and weekends
We are a certified B Corp, committed to sustainability and responsible business practices.
At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.
As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK.
If you require any adjustments during the application process, please let us know.
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Events Manager employer: Exclusive Hotels and Venues
At Exclusive Hotels and Venues, we pride ourselves on being an exceptional employer, particularly at our stunning Ansty Hall location. Our commitment to sustainability as a certified B Corp, combined with a vibrant work culture that fosters creativity and teamwork, ensures that our employees thrive both personally and professionally. With competitive salaries, free meals, gym access, and ample growth opportunities, we invite you to be part of a team that celebrates innovation and prioritises employee wellbeing.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Events Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Exclusive Hotels and Venues. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Exclusive Hotels and Venues
Don't be shy about reaching out to Exclusive Hotels and Venues directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Exclusive Hotels and Venues and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
