At a Glance
- Tasks: Deliver exceptional service and create memorable experiences for guests.
- Company: Luxury hotel known for elegance and world-class service.
- Benefits: Competitive pay, free meals, gym access, and exclusive discounts.
- Other info: Be part of a certified B Corp committed to sustainability.
- Why this job: Join a creative team and grow in a supportive environment.
- Qualifications: Hospitality experience is a plus, but a positive attitude is key.
The predicted salary is between 12 - 15 £ per hour.
Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience. You will join as a Hospitality Assistant that values leadership, creativity, collaboration, and pride in everything they do, delivering exceptional service across our guest-facing departments and helping create memorable experiences for every guest. Here, your ideas will be welcomed and your growth supported.
Benefits
- Competitive pay
- Free meals while on duty
- Free access to the on-site gym and parking
- Access to our Employee Assistance Programme and wellbeing resources
- Exclusive discounts and perks through Hospitality Essentials
- Opportunities for growth, learning, and internal movement within the Exclusive Collection
Key Responsibilities
- Deliver warm, friendly and professional service to guests at all times
- Support the day-to-day operation across guest-facing departments as required
- Create positive guest experiences and respond to enquiries confidently and professionally
- Maintain high standards of presentation, cleanliness and organisation
- Work collaboratively with colleagues to ensure seamless service delivery
- Promote hotel facilities, services and experiences to guests
Person Specification
- Previous hospitality or customer service experience is beneficial but not essential
- Positive, friendly and professional approach
- Strong communication and interpersonal skills
- Enjoys working as part of a team in a fast-paced environment
- Flexible and willing to learn new skills
- Passionate about delivering exceptional guest experiences
We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive. As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know. Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.
Spa Hospitality Assistant in Bagshot employer: Exclusive Hotels and Venues
At Pennyhill Park, part of the Exclusive Collection, we pride ourselves on being an exceptional employer that fosters a culture of creativity, collaboration, and personal growth. Our Spa Hospitality Assistants enjoy competitive pay, free meals, and access to our on-site gym, alongside exclusive discounts and opportunities for career progression within our luxury hotel environment. Join us in delivering memorable guest experiences while being part of a team that values your ideas and supports your wellbeing.
Contact Details:
Exclusive Hotels and Venues Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Spa Hospitality Assistant in Bagshot
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Exclusive Hotels and Venues and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Hospitality Assistant in Bagshot
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Exclusive Hotels and Venues that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Exclusive Hotels and Venues.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Exclusive Hotels and Venues get a sense of who you are beyond your experience!
How to prepare for a job interview at Exclusive Hotels and Venues
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Exclusive Hotels and Venues and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
