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For Companies At a Glance
- Tasks: Join our team to create memorable experiences for guests at events and meetings.
- Company: Pennyhill Park is dedicated to exceptional hospitality and creating happiness in amazing places.
- Benefits: Enjoy competitive pay, 29 days holiday, discounts, free meals, and gym access.
- Why this job: Be part of a friendly team that values personality and genuine service.
- Qualifications: Previous experience in food and beverage roles and a passion for great service are essential.
- Other info: We celebrate individuality and seek those who go the extra mile for our guests.
We are actively seeking a Food & Beverage Assistant in our Conference and Banqueting Team to help create happiness in amazing places by ensuring our guests receive a rapturous welcome whilst attending meetings and events here at Pennyhill Park.
Our guests always comment on our friendly and hospitable staff who can't be faulted, as they deliver impeccable service, accommodating their every need.
Role Responsibility
As a Food and Beverage Assistant in our Conference and Banqueting team, you will be responsible for Mise-en-Place ensuring that we have sufficient quantities of cutlery and crockery for service and making sure the conference and banqueting spaces are set up and prepared in line with our guests' requirements. During the course of service you will support and assist the team with the delivery of food from the kitchen to the appropriate section.
The Ideal Candidate
- A passion for pleasing to ensure our guests have a happy experience.
- Previous experience as a Food and Beverage Assistant / Waiter ideally gained in a similar environment.
- An interest, and appreciation of fine food & wine.
- Confident communicator - important to liaise with your guests and your other team members.
Package Description
Hospitality is all about looking after people and we are committed to our people. We work hard to ensure you can enjoy your job and are well rewarded. As well as excellent training, development and progression opportunities, other benefits include:
- Competitive salary, benefits and we pay above the Real Living Wage.
- 29 days holiday (increasing with length of service).
- We operate a discretionary service charge system.
- 50% Discount on food and beverage across all Exclusive properties.
- Really big discounts of room nights across all Exclusive properties.
- PERKZ discount scheme & Online guides such as Exercise, Wellbeing, and Finance.
- Meals on duty provided for free.
- Recognition and rewards scheme.
- Access to our learning platform including great training and development programs.
- Free gym access + where available dedicated classes.
- B Corp accredited and commitment to improving our People, Product and Planet.
- Free downloads to newspapers, magazines and books.
- Cycle to work scheme.
About the Company
We expect a lot but we'll give a lot to get the right people. There are 4 main things we look for:
- We want people with bags of character. We don’t want you to hide your personality when you’re at work, we want you to feel comfortable, to be who you are.
- We want people people. You’ve got to like being around others, smiling and chatting because you like people, not because someone told you to smile and chat.
- We need extra milers. So if you think the job description is all you have to do, then we’re not for you. You have to put your heart into it. When you tell a guest you’re happy to help, you have to mean it.
Conference and Banqueting Assistant employer: Exclusive Collection
Contact Detail:
Exclusive Collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference and Banqueting Assistant
✨Tip Number 1
Familiarise yourself with the venue and its offerings. Knowing the layout of Pennyhill Park and the specific services we provide will help you stand out during your interview, as you'll be able to demonstrate your enthusiasm and understanding of our environment.
✨Tip Number 2
Showcase your people skills! Since this role is all about creating a welcoming atmosphere, think of examples from your past experiences where you've gone above and beyond for guests or customers. This will highlight your ability to connect with others.
✨Tip Number 3
Research fine food and wine pairings. Having a basic knowledge of food and beverage can impress us during the interview. It shows your genuine interest in the role and that you're ready to engage with our guests on a more knowledgeable level.
✨Tip Number 4
Prepare to discuss teamwork. As a Conference and Banqueting Assistant, you'll be working closely with others. Think of times when you've successfully collaborated with a team to achieve a common goal, as this will demonstrate your ability to fit into our friendly and hospitable culture.
We think you need these skills to ace Conference and Banqueting Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the Conference and Banqueting Assistant role entails. Highlight your passion for hospitality and any relevant experience in your application.
Tailor Your CV: Make sure your CV reflects your experience as a Food and Beverage Assistant or similar roles. Emphasise your skills in customer service, communication, and teamwork, as these are crucial for this position.
Craft a Personal Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific experiences where you went the extra mile for guests, aligning with the company's values of character and hospitality.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important in the hospitality industry.
How to prepare for a job interview at Exclusive Collection
✨Show Your Personality
This role is all about character, so don’t be afraid to let your personality shine through during the interview. Be genuine and approachable, as they are looking for someone who can connect with guests and create a welcoming atmosphere.
✨Demonstrate Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry. Share any previous experiences that highlight your commitment to providing excellent service and making guests feel special.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with difficult guests or managing busy service periods. Think of examples from your past experience that showcase your problem-solving skills and ability to stay calm under pressure.
✨Research the Company Culture
Familiarise yourself with Pennyhill Park and its values. Understanding their commitment to hospitality and guest satisfaction will help you align your answers with what they are looking for in a candidate.
