Senior Product Manager (London)
Senior Product Manager (London)

Senior Product Manager (London)

Wandsworth Full-Time 43200 - 72000 £ / year (est.) No home office possible
E

At a Glance

  • Tasks: Lead product strategy for email solutions, collaborating with teams to enhance customer experience.
  • Company: Join Exclaimer, a global SaaS leader known for innovative email signature solutions and a vibrant culture.
  • Benefits: Enjoy flexible work options, generous holiday, healthcare, and perks like gym memberships and discounts.
  • Why this job: Be part of a dynamic team impacting 50,000+ customers globally while driving innovation in email technology.
  • Qualifications: Experience in B2B SaaS product management with strong technical skills in email technologies required.
  • Other info: We value diversity and inclusion, encouraging applicants from all backgrounds to apply.

The predicted salary is between 43200 - 72000 £ per year.

Senior Product Manager

Department: Product

Employment Type: Permanent – Full Time

Location: UK – London

Description

Join Exclaimer , a global award-winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

Who are we?

We provide world-class email signature solutions that enable organizations of any size to achieve brand consistency, legal compliance, and customer engagement across devices. Our solutions, designed for Microsoft 365, Google Workplace, and Microsoft Exchange, are used by over 50,000 customers in 150+ countries, including renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 275 employees worldwide.

We’re seeking a strategic and technically proficient Product Manager to join our Core Services team, responsible for powering Exclaimer’s ability to process over 2,000 emails per second. You will own the product strategy for email platform connectivity and customer implementation options, building reliable and scalable solutions that impact growth and customer satisfaction.

This role bridges engineering, product, and commercial teams, ensuring alignment on initiatives and long-term platform goals. You will collaborate with Core Services, Platform Engineering, support, and commercial teams to maintain performance standards and develop a future-ready roadmap.

Key Responsibilities

  • Plan improvements to client-facing aspects of the signature application experience in Outlook Add-In, collaborating with engineers and product teams.
  • Work with your Team Lead, Engineering Manager, and engineers to prioritize and deliver impactful work.
  • Implement technical enhancements to Exclaimer’s integration into customer mail flow.
  • Explore innovative ways to support customer needs, including alternative methods of employee data input, changes to email delivery, and potential integrations with other email providers beyond Microsoft and Google.
  • Analyze customer implementation and usage trends to identify new opportunities and ensure reliable service.
  • Coordinate with Support to uphold high customer satisfaction and product performance.
  • Align with your Director of Product on strategic priorities.
  • Present insights, progress, and plans to Product & Technology teams and senior management, including C-level executives.
  • Balance legacy system transformation with current business priorities.
  • Research emerging technologies and industry trends to enhance product functionality.

Skills, Knowledge, and Expertise

  • Proven experience as a Product Manager, preferably in B2B SaaS or infrastructure-heavy environments.
  • Strong technical understanding, especially related to email technologies or delivery processes.
  • Decision-making based on data, user research, and experimentation.
  • Ability to translate product needs into technical requirements and work closely with engineering teams.
  • Excellent communication skills to align technical and non-technical stakeholders.
  • Experience in developing product strategies in complex or mature areas.
  • Effective prioritization and roadmap planning skills.
  • Collaborative approach working across multiple teams, especially in enabling roles or platform teams.
  • Strategic thinking to balance long-term vision with short-term execution.
  • Familiarity with agile practices and managing ambiguity and change.

Benefits

At Exclaimer, we offer opportunities for growth within a thriving international SaaS company. Alongside a competitive package, benefits include:

  • Healthcare, life insurance, private medical, income protection.
  • Enhanced parental leave for both parents.
  • 6 weeks of work from anywhere per year.
  • 25 days paid holiday plus public holidays, plus an additional 10 days paid time off via XFlex.
  • Contributory pension plan (5% matched, via salary sacrifice).
  • Electric car scheme.
  • Free memberships to Blinkist and Calm.
  • Discounts and perks, including smart home devices, gym memberships, and Ikea.

Inclusion at Exclaimer

We’re committed to diversity and inclusion, welcoming applications from all backgrounds and identities. We strive to create a culture where everyone belongs and can thrive. Join us!

#J-18808-Ljbffr

Senior Product Manager (London) employer: Exclaimer

Exclaimer is an exceptional employer, offering a vibrant work culture and ample opportunities for professional growth within the dynamic SaaS industry. Located in London, employees benefit from a competitive package that includes comprehensive healthcare, generous leave policies, and unique perks like a work-from-anywhere scheme and discounts on lifestyle products. Join us to be part of a diverse team that values innovation and collaboration, making a meaningful impact on our global customer base.
E

Contact Detail:

Exclaimer Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Product Manager (London)

✨Tip Number 1

Familiarise yourself with Exclaimer's products and their unique selling points. Understanding how their email signature solutions work and the specific needs they address will help you articulate your value during discussions.

✨Tip Number 2

Network with current or former employees of Exclaimer on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations for the Senior Product Manager role.

✨Tip Number 3

Prepare to discuss your experience with B2B SaaS products, particularly in relation to email technologies. Be ready to share specific examples of how you've successfully managed product strategies and collaborated with engineering teams.

✨Tip Number 4

Stay updated on industry trends and emerging technologies related to email delivery and customer engagement. Being knowledgeable about the latest advancements will demonstrate your strategic thinking and commitment to innovation in the role.

We think you need these skills to ace Senior Product Manager (London)

Product Management
B2B SaaS Experience
Technical Understanding of Email Technologies
Data-Driven Decision Making
User Research and Experimentation
Technical Requirements Translation
Excellent Communication Skills
Product Strategy Development
Prioritisation and Roadmap Planning
Collaboration Across Teams
Strategic Thinking
Agile Practices
Adaptability to Change
Customer Satisfaction Focus

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Product Manager position. Tailor your application to highlight relevant experiences that align with the job description.

Craft a Compelling CV: Your CV should clearly showcase your experience in product management, particularly in B2B SaaS or similar environments. Emphasise your technical understanding and any successful projects you've led that relate to email technologies or delivery processes.

Write a Tailored Cover Letter: In your cover letter, express your enthusiasm for Exclaimer and the specific role. Discuss how your skills and experiences make you a perfect fit for the team, and mention any innovative ideas you have for improving their email signature solutions.

Highlight Collaboration Skills: Since the role involves working across multiple teams, be sure to highlight your collaborative approach in both your CV and cover letter. Provide examples of how you've successfully worked with engineering and commercial teams in the past.

How to prepare for a job interview at Exclaimer

✨Understand the Product Landscape

Familiarise yourself with Exclaimer's email signature solutions and their integration with platforms like Microsoft 365 and Google Workplace. Be prepared to discuss how your experience aligns with their product offerings and how you can contribute to enhancing customer satisfaction.

✨Showcase Technical Proficiency

As a Senior Product Manager, a strong technical understanding is crucial. Be ready to discuss your experience with email technologies and how you've successfully implemented technical enhancements in previous roles. Highlight any relevant projects that demonstrate your ability to bridge engineering and product teams.

✨Demonstrate Strategic Thinking

Prepare to articulate your approach to balancing long-term product vision with immediate business priorities. Discuss examples where you've developed product strategies in complex environments and how you've prioritised initiatives based on data and user research.

✨Communicate Effectively

Excellent communication skills are essential for this role. Practice explaining technical concepts in a way that non-technical stakeholders can understand. Be ready to share how you've successfully aligned diverse teams around a common product vision in the past.

Senior Product Manager (London)
Exclaimer

Land your dream job quicker with Premium

Your application goes to the top of the list
Personalised CV feedback that lands interviews
Support from real people with tickets
Apply for more jobs in less time with AI support
Go Premium

Money-back if you don't land a job in 6-months

E
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>