Engineering Manager

Engineering Manager

Department: Engineering

Employment Type: Permanent – Full Time

Location: UK – Hybrid

Reporting To: Linn Foster

Description

Your new company

A tech scale up with Big Plans…

When you join Exclaimer you will join a global award winning SaaS provider with an exceptional revenue rate, ambitious growth plans, and an exciting work culture.

About us

Exclaimer is the global leader in business email signature management solutions. We provide multi-award-winning email signature solutions to over 75 million users worldwide, applying tens of millions of email signatures daily. We provide world-class email signature solutions that let organizations of any size achieve brand consistency, legal compliance, and customer engagement on any device. Designed for Microsoft 365, Google Workplace, and Microsoft Exchange, our solutions are used by over 50,000 customers in 150+ countries. Some of these customers include renowned companies such as Sony, Mattel, Bank of America, NBC, the Government of Canada, the BBC, and the Academy Awards. We have over 300 employees worldwide.

We are looking for great Engineering leaders to join the team responsible for the flagship Exclaimer Cloud SaaS (Software as a Service) solution, utilizing the latest technologies in our push to expand the product’s functionality and evolve the technical platform.

Working with our engineers, you will be given the freedom to identify and deliver real world improvements to our engineering teams. Inside our technology focused culture, you will have the opportunity to demonstrate your abilities, while expanding your knowledge and skill set in a supportive environment. You will be encouraged to expand your knowledge, through access to training, encouragement to attend events and try innovative approaches.

Key Responsibilities

1. Managing teams of talented engineers working on targeted areas of the product, including all aspects of people and delivery management.
2. Working alongside the Technical Lead to ensure good technical practices are applied within the team, and departmental processes are adhered to.
3. Collaborating with the Technical, Product and Design Leads to create a high-performing, autonomous and engaged team culture, to deliver key business priorities and ongoing technical improvements.
4. Supporting the continued improvement of the team and encourage self-organizing and pro-active resolutions of issues.
5. Working alongside the Product Manager to ensure effective prioritization and planning of upcoming projects, report on status of work in progress, and facilitate the removal of delivery impediments.
6. Assessing required skills and experience and work with the Head of Engineering Management to ensure correct allocation of team members to support effective delivery.
7. Ensuring cross team ways of working and agreed practices are followed and contribute to the evolution of these processes and practices.
8. Supporting and encouraging self-development and continual learning, working to understand individual capability, and fostering a culture of support and coaching.
9. Communicating technical and career progression opportunities, through training plans and career ladders, encouraging event attendance and supporting training in both technical and soft skills.
10. Organising and conducting regular 1:1s with team members, gathering feedback, and utilising objectives and quarterly reviews to target growth.
11. Managing performance through appraisals and linking them to personal development plans ensuring employee wellbeing and retention.
12. Understanding team capabilities, capacity, and performance to ensure correct allocation of engineers across the squads, and to support individual growth.
13. Growing the team – you will be responsible for supporting the hiring of notable talent into the team.
14. Contributing and maintain adherence to best practices around documentation and engineering leadership within the company.

Skills, Knowledge and Expertise

1. Have worked on successful customer-centric products in a scaleup environment, delivering incremental functional improvements whilst ensuring quality and security standards are maintained.
2. Experience in an engineering management or technical leadership role, with the ability to influence, guide and motivate teams of engineers.
3. An understanding or background in software engineering, with a sound knowledge of development and technical principles, methodologies, and values.
4. Excellent ability to establish trust and build relationships with engineers, peers, and stakeholders across the business; you will be able to communicate clearly and succinctly, and without ambiguity.
5. Previous experience developing high-performing and autonomous teams and ensuring visibility of team and individual performance.
6. Record of helping individuals to achieve their career goals and managing performance.
7. A pragmatic approach to development activity, and the ability to understand the balance of effort against any potential gains with the ability to encourage pragmatism within the team.

Benefits

We offer you a challenging job in a growing and truly global international SaaS company with a competitive compensation structure. Ah, and you will be part of a fun and hardworking team:

• Remote / Hybrid working
• Healthcare
• Life insurance
• 6 weeks – work anywhere option per year
• Employee Assistance program
• Contributory retirement savings plan
• Opportunities for training & development
• Great team and culture
• Discounts portal
• Income protection Insurance
• Online GP services

Exclaimer is an equal opportunity employer and people seeking employment with us are considered without regards to race, colour, religion, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law.

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