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- Tasks: Manage helpdesk tickets and provide top-notch support to Executives and Trading teams.
- Company: Global organisation with a focus on continuous learning and growth.
- Benefits: Competitive salary, opportunities for global collaboration, and a supportive work culture.
- Why this job: Join a dynamic team and make a global impact while enhancing your IT skills.
- Qualifications: 5+ years of IT experience with expertise in Windows and Linux systems.
- Other info: Exciting opportunities for career advancement in a protective and innovative environment.
The predicted salary is between 40000 - 50000 £ per year.
A global organization is looking for an experienced L2 Onsite Support Engineer in Greater Manchester. In this role, you will manage helpdesk tickets, provide support to Executives and Trading teams, and ensure customer satisfaction.
The ideal candidate has over 5 years of experience in IT, with expertise in Windows and Linux operating systems. A protective culture that values continuous learning and growth is offered, along with opportunities to work with global teams.
Onsite IT Support Engineer - London & Global Impact employer: Excis Compliance
Contact Detail:
Excis Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite IT Support Engineer - London & Global Impact
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in companies you're interested in. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since you’ll be dealing with Windows and Linux systems, make sure you can confidently discuss your experience and problem-solving strategies related to these platforms.
✨Tip Number 3
Showcase your customer service skills! In your interviews, share examples of how you've handled difficult situations or ensured customer satisfaction in past roles. This will highlight your fit for the role and the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Onsite IT Support Engineer - London & Global Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and Linux operating systems. We want to see how your skills match the role, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about IT support and how you can contribute to our team. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled tricky IT issues in the past. We’re looking for someone who can think on their feet and keep our customers happy, so share those success stories!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Excis Compliance
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of both Windows and Linux operating systems. Be prepared to discuss specific troubleshooting scenarios you've encountered in the past, as this will show your hands-on experience and problem-solving skills.
✨Showcase Your Customer Service Skills
Since you'll be supporting Executives and Trading teams, it's crucial to demonstrate your ability to handle high-pressure situations with professionalism. Think of examples where you've gone above and beyond to ensure customer satisfaction and be ready to share those stories.
✨Familiarise Yourself with Helpdesk Tools
If you have experience with specific helpdesk ticketing systems, make sure to mention them. If not, do a bit of research on common tools used in the industry. This shows that you're proactive and ready to hit the ground running.
✨Embrace Continuous Learning
The company values growth, so be prepared to discuss how you keep your skills sharp. Whether it's through online courses, certifications, or personal projects, showing your commitment to learning will resonate well with the interviewers.