At a Glance
- Tasks: Provide top-notch technical support for devices and VIP users.
- Company: Excis Compliance, a leader in enterprise IT solutions.
- Benefits: Competitive pay, growth opportunities, and a collaborative team environment.
- Other info: Exciting role with exposure to cutting-edge technology.
- Why this job: Join a dynamic team and enhance your tech skills while making a difference.
- Qualifications: Strong knowledge of Microsoft Windows and 365, plus great communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Excis Compliance is hiring a Deskside Support Engineer (L2) in Capenhurst, Chester, UK. This onsite role involves providing high-quality technical support for various devices to a valued enterprise client, including VIP users. You will be part of a dynamic team committed to excellence, ensuring exceptional user experiences and effective IT support.
Ideal candidates will demonstrate strong knowledge in Microsoft Windows and 365 systems, with excellent communication skills. Join us for a collaborative work environment focused on growth and technology exposure.
Onsite Deskside Support Engineer (L2) - Enterprise IT employer: Excis Compliance
Excis Compliance is an excellent employer, offering a collaborative work environment in Capenhurst, Chester, where you can thrive as a Deskside Support Engineer (L2). With a strong focus on employee growth and technology exposure, we provide comprehensive training and development opportunities, ensuring that our team members are equipped to deliver exceptional support to our valued clients. Join us to be part of a dynamic team dedicated to excellence and innovation in IT support.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Deskside Support Engineer (L2) - Enterprise IT
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Excis Compliance on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Deskside Support Engineer.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Since this role focuses on Microsoft Windows and 365 systems, we should be ready to showcase our knowledge with practical examples during the interview.
✨Tip Number 3
Show off your communication skills! Practice explaining complex tech concepts in simple terms. This will help us connect better with the interviewers and demonstrate that we can effectively support VIP users.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our application to highlight how we fit perfectly into the dynamic team at Excis Compliance.
We think you need these skills to ace Onsite Deskside Support Engineer (L2) - Enterprise IT
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft Windows and 365 systems. We want to see how your skills match the role, so don’t be shy about showcasing your technical prowess!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re excited about the Deskside Support Engineer role and how you can contribute to our dynamic team. Keep it friendly and professional!
Show Off Your Communication Skills:Since this role involves supporting VIP users, we need to see your excellent communication skills in action. Whether it’s in your CV or cover letter, make sure to demonstrate how you can convey technical information clearly and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Excis Compliance
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft Windows and 365 systems. Be ready to discuss specific features, troubleshooting steps, and any recent updates. This will show that you're not just familiar with the software but also passionate about staying current in the tech world.
✨Show Off Your Communication Skills
Since you'll be supporting VIP users, it's crucial to demonstrate your ability to communicate clearly and effectively. Practice explaining technical concepts in simple terms, and think of examples where you've successfully resolved issues for users in the past.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about common issues you might encounter as a Deskside Support Engineer and how you would handle them. Prepare to walk the interviewer through your thought process and problem-solving techniques.
✨Emphasise Team Collaboration
This role is part of a dynamic team, so highlight your experience working collaboratively. Share examples of how you've contributed to team success in previous roles, and express your enthusiasm for being part of a supportive work environment focused on growth and technology.
