WEâ RE HIRING: IT Field Engineer â United Kingdom
Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a highly skilled and proactive IT Field Engineer to deliver technical support, manage IT infrastructure, and ensure a seamless end-user experience across multiple locations.
Client presence in 190+ countries 6000+ Engineers globally 200+ Enterprise Clients
We foster an open, friendly, and collaborative culture where individual achievements contribute to overall team success. From solving complex IT challenges to celebrating milestones, we put our people first.
About the Role
We are looking for a proactive and customer-focused IT Field Engineer to join our UK team. You will be the face of IT support across multiple sites in and around Milton Keynes, troubleshooting hardware, software, and network issues on the ground.
This is a mobile, hands-on role â not desk-bound. If you enjoy variety, problem-solving, and working directly with end users, youâ ll fit right in.
What Youâ ll Do
Provide first and second-level desktop support (Windows & basic Mac)
Troubleshoot printers, peripherals, and AV equipment
Log, track, and resolve tickets â maintain clear communication with users
Work with third-party vendors on complex issues
Perform preventative maintenance and remedial repairs on laptops, desktops, printers
Use diagnostic tools for network and workstation issues
Travel between sites in the company van
Requirements
What You Bring
Minimum 18 months of IT experience (2â 3 years in Windows Desktop support preferred)
Basic knowledge of networking and servers
Fluent English and strong customer service skills
Full UK driving license (essential â manual transmission van provided)
Bachelorâ s degree or equivalent in Computer Science or related field (preferred)
Nice to Have:
Mentoring or training experience (supporting junior technicians)
Experience with Cisco Jabber or similar VOIP tools
Why Join Us?
Company van and fuel card
Direct employment â not contractor or dispatch
Supportive, global team (190+ countries, 6000+ engineers)
Real impact â your work directly helps end users
Benefits
- A collaborative and supportive work environment
- Opportunities for continuous learning and career growth
- Exposure to diverse technologies and global clients
IT Field Engineer L2 in Milton Keynes employer: Excis Compliance
Excis Compliance is an outstanding employer that prioritises employee development and fosters a collaborative work culture in the heart of Paddington. As an Onsite IT Support Engineer, you will enjoy the benefits of working with a dedicated team, providing exceptional service to VIP clients while enhancing your technical skills in a supportive environment. With a focus on innovation and growth, this role offers a unique opportunity to advance your career in a dynamic setting.
