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- Tasks: Provide advanced IT support and manage cutting-edge technology for seamless operations.
- Company: Join Excis, a global leader in IT support with a collaborative culture.
- Benefits: Competitive pay, continuous learning, and opportunities to work with global teams.
- Other info: Dynamic environment with excellent career growth opportunities.
- Why this job: Make a real impact in a hands-on role while advancing your tech skills.
- Qualifications: 2-3 years of IT experience and strong technical expertise required.
The predicted salary is between 35000 - 45000 £ per year.
Excis is a global leader in IT support, driven by innovation, precision, and collaboration. We are looking for a Full-Time IT Support Engineer to deliver advanced technical support and ensure seamless IT operations for our internal users and enterprise clients. We are seeking an IT Support Technician with strong technical expertise and excellent interpersonal skills to join our innovative, close-knit team. The ideal candidate will be proactive, eager to learn and implement new technologies, and able to perform under pressure and tight deadlines.
In this role, you will provide technology support while interacting with senior stakeholders inside and outside the company, ensuring seamless operations and a high-quality user experience.
What You’ll Do
- Manage and maintain AV & IT technology to ensure high availability.
- Set up and configure IT/AV equipment (workstations, servers, projectors, audio/video systems).
- Provide hands-on technical support for collaboration meetings and research sessions.
- Operate biometric tools (eye tracking, skin, facial biometrics) and manage research video exports.
- Oversee applications, shared content, and user training across SSL platforms.
- Coordinate with external vendors and support regional labs.
- Assist the Technology Lead in driving innovation and competitive advantage.
- Flexible schedule required, including occasional out-of-hours support.
Requirements
What You Need
- Bachelor’s degree or equivalent in Computer Science or related field.
- 2-3 years of experience as an IT Engineer or equivalent.
- Strong knowledge of HP workstation & server hardware setup/configuration.
- Hands-on experience with display systems, large-scale visualization, projection, and digital signage.
- Skilled in audio/visual technologies (AMX/Creston, IP CCTV, microphones).
- Solid understanding of LAN/WAN/WiFi networking and Cisco conferencing solutions (Teams, Webex).
- Exposure to biometrics, VR/AR hardware, and mobile devices (iOS/Android).
- Proficiency in Windows Server, Windows 11, Microsoft Office, and PowerShell.
- Experience with AV device setup, 3D modeling tools (3DS Max, Unity), Photoshop, and planogramming tools.
- Programming knowledge (Python/C++) an advantage.
- Excellent customer-facing skills, professional presentation, and ability to build strong relationships.
- Independent, proactive thinker who works well under pressure and tight deadlines.
- Capable of working unsupervised while maintaining high standards of conduct and ethics.
- Strong communication skills in English Language.
- Must be open to a project-based role and onsite work.
Why Join Us
At Excis, your expertise directly contributes to operational success and user satisfaction across a global organization. You’ll work in a collaborative, hands-on environment that values learning, innovation, and teamwork.
What We Offer
- Competitive compensation package.
- Continuous learning and skills development opportunities.
- Exposure to enterprise environments, modern IT tools, and cloud technologies.
- A supportive culture that values people, performance, and growth.
- Opportunities to work with global teams.
Ready to make a difference and advance your career? Apply now and become part of Excis UK– at the forefront of excellent IT support services!
Full Time Engineer L2-UK employer: Excis Compliance
Contact Detail:
Excis Compliance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full Time Engineer L2-UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your technical skills. We recommend setting up mock interviews with friends or using online platforms to get comfortable with the process.
✨Tip Number 3
Showcase your passion for technology! During interviews, share examples of projects you've worked on or new tech you've explored. This will demonstrate your proactive attitude and eagerness to learn, which is exactly what Excis is looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our innovative team at Excis.
We think you need these skills to ace Full Time Engineer L2-UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your relevant experience and skills that match what we're looking for in a Full-Time IT Engineer. This shows us you’re serious about the role and understand what we need.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for our team. Share specific examples of your past experiences that relate to the role, and don’t forget to show your enthusiasm for working with us at Excis.
Show Off Your Technical Skills: We want to see your technical expertise! Be sure to include any relevant certifications or projects you've worked on that demonstrate your skills in IT support, AV technologies, and networking. This will help us understand how you can contribute to our innovative team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values before you join us.
How to prepare for a job interview at Excis Compliance
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around HP workstations, AV technologies, and networking. Be ready to discuss your hands-on experience with these systems, as well as any relevant projects you've worked on.
✨Show Off Your People Skills
Since this role involves interacting with senior stakeholders, practice how you'll communicate complex technical concepts in a simple way. Think of examples where you've successfully built relationships or resolved issues for users.
✨Prepare for Real-World Scenarios
Expect to face situational questions that test your problem-solving skills under pressure. Prepare by thinking through past experiences where you had to troubleshoot or innovate quickly, and be ready to share those stories.
✨Demonstrate Your Eagerness to Learn
Excis values continuous development, so express your enthusiasm for learning new technologies. Share any recent courses or certifications you've pursued, and be prepared to discuss how you stay updated with industry trends.