At a Glance
- Tasks: Provide top-notch IT support across multiple sites, troubleshooting hardware and software issues.
- Company: Join a dynamic team in a collaborative and supportive tech environment.
- Benefits: Enjoy a company van, fuel card, and opportunities for continuous learning.
- Other info: Great career growth potential with exposure to diverse technologies.
- Why this job: Make a real impact by solving tech challenges and supporting users directly.
- Qualifications: 18 months of IT experience and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
IT Field Engineer – UK
We are looking for a proactive and customer‑focused IT Field Engineer to join our UK team.
You will be the face of IT support across multiple sites in and around Milton Keynes, troubleshooting hardware, software, and network issues on the ground.
Responsibilities
- Provide first and second‑level desktop support (Windows & basic Mac)
- Troubleshoot printers, peripherals, and AV equipment
- Log, track, and resolve tickets – maintain clear communication with users
- Work with third‑party vendors on complex issues
- Perform preventative maintenance and remedial repairs on laptops, desktops, printers
- Use diagnostic tools for network and workstation issues
- Travel between sites in the company van
Qualifications
- Minimum 18 months of IT experience (2‑3 years in Windows Desktop support preferred)
- Basic knowledge of networking and servers
- Fluent English and strong customer service skills
- Full UK driving licence (essential – manual transmission van provided)
- Bachelor's degree or equivalent in Computer Science or related field (preferred)
- Nice to Have
- Mentoring or training experience (supporting junior technicians)
- Experience with Cisco Jabber or similar VOIP tools
Benefits
- Company van and fuel card
- Direct employment – not contractor or dispatch
- Collaborative and supportive work environment
- Opportunities for continuous learning and career growth
- Exposure to diverse technologies and global clients
- #J-18808-Ljbffr
IT Field Engineer L2 employer: Excis Compliance ltd
Excis Compliance Ltd. is an excellent employer, offering a dynamic work environment where IT Field Engineers can thrive through hands-on experience and professional development. With a strong focus on employee growth, competitive benefits, and a supportive culture, team members enjoy the unique advantage of working in a collaborative atmosphere while serving diverse clients across Milton Keynes and beyond.
