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- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading Property TPA Division with a focus on teamwork.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Why this job: Make a real difference by helping clients navigate their claims process.
- Qualifications: Strong communication skills and a proactive approach to problem-solving.
- Other info: Work closely with a national team and handle diverse claims for growth.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.
You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CV’s to Craig Dyson at Exchange Street Claims.
TPA / Property Claims Technician employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in property claims. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching common questions related to property claims. We recommend practising your answers with a friend or in front of a mirror to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in managing claims and your customer service skills. Use specific examples to demonstrate how you’ve excelled in similar roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Read the Job Description Thoroughly: Before you start your application, make sure to read the job description carefully. It’ll give you a clear idea of what we’re looking for in a candidate and help you tailor your application to match our needs.
Showcase Your Relevant Experience: When writing your CV, highlight any experience you have that relates to managing claims or providing customer service. We want to see how your background aligns with the role of a Case Manager in our Property TPA Division.
Be Clear and Concise: In your written application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your key points stand out.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, especially Household/HNW and Commercial Property. Be ready to discuss specific cases you've managed and how you approached them, as this will show your expertise and confidence in handling claims.
✨Showcase Your Customer Service Skills
Since the role involves providing first-class customer service, think of examples where you've gone above and beyond for clients. Prepare to share these stories during the interview to demonstrate your proactive approach and commitment to client satisfaction.
✨Prepare for Report Writing Questions
As writing detailed reports is a key part of the job, be prepared to discuss your experience with report writing. You might even want to bring a sample report (with sensitive info removed) to showcase your ability to provide clear recommendations and insights.
✨Understand the Team Dynamics
Research the company’s structure and the role of field Adjusters within the team. Being able to articulate how you would collaborate with them and other stakeholders will show that you’re a team player who understands the importance of communication in managing claims effectively.
