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- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division, known for its commitment to excellence.
- Benefits: Enjoy a supportive team environment and opportunities for professional growth.
- Why this job: Be part of a dynamic team, making a real impact in the claims process.
- Qualifications: No specific experience required; just a passion for helping others and strong communication skills.
- Other info: Apply online or send your CV to Craig Dyson for this exciting opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.
You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed) Job Ref: CD232.
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TPA / Property Claims Technician employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA / Property Claims Technician
✨Tip Number 1
Familiarise yourself with the specific types of claims you'll be handling, such as Household/HNW and Commercial Property. Understanding the nuances of these claims will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the property claims industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities within the field.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Since the role emphasises first-class service, think of examples where you've gone above and beyond for clients or resolved complex issues effectively.
✨Tip Number 4
Research the company’s values and recent projects. Being able to align your personal values with theirs and showing knowledge about their work can set you apart from other candidates during the interview process.
We think you need these skills to ace TPA / Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the TPA / Property Claims Technician position. Understand the key responsibilities, such as managing claims and writing detailed reports, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in claims management or customer service. Mention specific examples where you successfully managed a caseload or worked with insurers and policyholders.
Showcase Your Skills: Make sure to highlight skills that are relevant to the role, such as communication, attention to detail, and problem-solving abilities. Use concrete examples to demonstrate how these skills have helped you in past roles.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you are a great fit for the TPA / Property Claims Technician role. Be sure to mention your proactive approach to settling claims and your ability to meet service level criteria.
How to prepare for a job interview at Exchange Street Executive Search
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a TPA / Property Claims Technician. Familiarise yourself with the claims process, customer service expectations, and how to manage a caseload effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle difficult situations. Prepare examples from your past experiences where you successfully managed claims or resolved conflicts.
✨Showcase Your Communication Skills
As this role involves liaising with various parties, demonstrate your strong communication skills during the interview. Be clear and concise in your responses, and highlight any experience you have in writing reports or dealing with clients.
✨Research the Company
Take some time to learn about the company’s values, culture, and recent developments in the property claims sector. This will not only help you tailor your answers but also show your genuine interest in the position.
