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- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading firm in the Property TPA Division, known for its commitment to excellence.
- Benefits: Enjoy remote work flexibility and a supportive team environment.
- Why this job: Be part of a dynamic team, making a real impact in the claims process.
- Qualifications: No specific qualifications required; just a passion for helping others and strong communication skills.
- Other info: Work closely with field Adjusters and handle your own caseload of claims.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division.
The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of post-visit Household/Commercial Property claims, handling claims through to settlement. You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
TPA Case Manager/ Property Claims Technician Remote (Birmingham) employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TPA Case Manager/ Property Claims Technician Remote (Birmingham)
✨Tip Number 1
Familiarise yourself with the property claims process and common terminology used in the industry. This will help you speak confidently about your knowledge during any interviews or discussions.
✨Tip Number 2
Network with professionals in the property claims sector, especially those who work as Case Managers or Property Claims Technicians. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've provided excellent customer service in previous roles. Highlighting your proactive approach to problem-solving will resonate well with the expectations of this position.
✨Tip Number 4
Research the company’s values and recent developments in the property claims industry. Being knowledgeable about their operations and demonstrating your enthusiasm for their mission can set you apart from other candidates.
We think you need these skills to ace TPA Case Manager/ Property Claims Technician Remote (Birmingham)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the TPA Case Manager position. Tailor your application to highlight relevant experience in customer service and claims management.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in handling property claims, writing reports, and working with insurers. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet service level criteria.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and explain why you are a good fit. Mention specific examples from your past work that showcase your proactive approach and ability to manage claims effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the claims management field.
How to prepare for a job interview at Exchange Street Executive Search
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Case Manager in the Property TPA Division. Familiarise yourself with the claims process and the importance of customer service, as this will help you answer questions confidently.
✨Prepare for Scenario Questions
Expect to be asked about how you would handle specific situations related to claims management. Think of examples from your past experience where you successfully managed claims or resolved customer issues, and be ready to discuss them.
✨Know the Company
Research the company’s values and mission. Understanding their approach to customer service and claims management will allow you to align your answers with what they are looking for in a candidate.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or the tools used for managing claims.
