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- Tasks: Manage and process domestic property claims while providing exceptional customer service.
- Company: Join a reputable company dedicated to supporting policyholders through their claims journey.
- Benefits: Enjoy flexible working options and a supportive team environment.
- Why this job: Make a real impact by helping people during challenging times with your problem-solving skills.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: Apply online or send your CV directly to Craig Dyson for this exciting opportunity.
The predicted salary is between 28800 - 48000 £ per year.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Technician
✨Tip Number 1
Familiarise yourself with common property claims processes and terminology. Understanding the ins and outs of how claims are managed will help you speak confidently about your knowledge during any interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work in property claims. Attend relevant events or join online forums to gain insights and potentially get referrals that could lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising your responses to scenarios involving customer service and claims management. Being able to demonstrate your problem-solving skills and empathy will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and mission. Tailoring your approach to align with our company culture can make a significant difference in how you present yourself during the application process.
We think you need these skills to ace Property Claims Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Property Claims Technician. Familiarise yourself with the claims process and the skills required to manage domestic property claims effectively.
Tailor Your CV: Customise your CV to highlight relevant experience in claims handling or customer service. Emphasise any previous roles where you managed claims or dealt with policyholders, showcasing your ability to provide exceptional support.
Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and your passion for helping customers through the claims process. Mention specific examples of how you've successfully handled similar situations in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the role of a Property Claims Technician.
How to prepare for a job interview at Exchange Street Executive Search
✨Understand the Claims Process
Familiarise yourself with the entire claims process, from initial notification to final settlement. Be prepared to discuss how you would manage each stage and ensure a smooth experience for policyholders.
✨Showcase Your Customer Service Skills
As a Property Claims Technician, exceptional customer service is key. Think of examples where you've successfully guided customers through complex processes and be ready to share these during your interview.
✨Prepare for Technical Questions
Expect questions about assessing damages and determining policy coverage. Brush up on relevant terminology and be ready to explain how you would investigate claims and negotiate settlements.
✨Demonstrate Team Collaboration
Collaboration with adjusters, contractors, and other stakeholders is crucial. Prepare to discuss your experience working in teams and how you’ve facilitated timely resolutions in past roles.
