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- Tasks: Manage and process domestic property claims while providing exceptional customer service.
- Company: Join a supportive team at a leading claims handling company in Birmingham.
- Benefits: Competitive salary, career development opportunities, and a friendly work environment.
- Why this job: Make a real difference by helping customers navigate their property claims smoothly.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Dynamic role with opportunities for growth and learning in the insurance industry.
The predicted salary is between 36000 - 60000 £ per year.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Property Claims Handler (Birmingham) employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (Birmingham)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to property claims. Think about how you would handle specific scenarios and be ready to showcase your problem-solving skills. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest vacancies there, so keep checking back for new opportunities.
We think you need these skills to ace Property Claims Handler (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in handling property claims. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can provide exceptional customer service. We love a personal touch!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially when it comes to managing claims efficiently.
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you understand the ins and outs of property claims. Brush up on common types of domestic property damage and the claims process. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
As a Property Claims Handler, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. This will demonstrate your ability to provide a supportive experience for policyholders.
✨Be Ready to Discuss Negotiation Tactics
Negotiating settlements is a big part of the role. Think about times when you've successfully negotiated in the past. Be prepared to discuss your approach and how you ensure fair outcomes while adhering to company policies.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows your genuine interest and helps you assess if it's the right fit for you.
