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- Tasks: Manage and process domestic property claims while providing exceptional customer service.
- Company: Join a supportive team in a leading claims handling company.
- Benefits: Competitive salary, career development opportunities, and a friendly work environment.
- Why this job: Make a real difference by helping customers through challenging times.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Dynamic role with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
As a Domestic Property Claims Handler, you will be the main point of contact for policyholders dealing with property damage claims. Your role will involve managing claims from initial notification through to final settlement, ensuring a seamless and supportive experience for our customers. You will handle a diverse range of domestic property claims, assessing damages, determining policy coverage, and negotiating settlements.
Key Responsibilities:
- Manage and process domestic property claims efficiently and accurately.
- Provide exceptional customer service by guiding policyholders through the claims process.
- Investigate claims to determine liability and policy coverage.
- Collaborate with adjusters, contractors, and other stakeholders to facilitate timely claims resolution.
- Prepare detailed and accurate claim reports.
- Negotiate settlements in line with company policies and procedures.
- Maintain comprehensive and up-to-date records of all claims handled.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/(url removed) Job Ref: CD-156. JA Ref: (phone number removed). For all other vacancies, take a look at our website – (url removed)
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Property Claims Handler (Birmingham) employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (Birmingham)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to property claims. Think about how you would handle specific scenarios and be ready to showcase your problem-solving skills. We want you to shine!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Property Claims Handler (Birmingham)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Property Claims Handler role. Highlight any relevant experience you have in managing claims or providing customer service, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our needs. Keep it concise but engaging – we want to see your personality!
Showcase Your Communication Skills: As a claims handler, communication is key. In your application, demonstrate your ability to convey information clearly and effectively. This could be through examples of past experiences where you’ve successfully guided customers through complex processes.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Familiarise yourself with the ins and outs of domestic property claims. Understand common types of damages, policy coverage nuances, and the claims process. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
As a Property Claims Handler, exceptional customer service is key. Prepare examples from your past experiences where you’ve successfully guided customers through challenging situations. Highlight your ability to empathise and communicate clearly.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think about how you would handle specific claims situations, such as disputes over liability or negotiating settlements. Practising these scenarios can help you articulate your thought process during the interview.
✨Research the Company Culture
Understanding the company’s values and culture can give you an edge. Look into their approach to claims handling and customer service. Tailor your responses to align with their ethos, showing that you’re not just a fit for the role, but also for the team.
