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- Tasks: Be the first point of contact for policyholders and provide top-notch customer service.
- Company: Join a leading recruitment company with a focus on property claims.
- Benefits: Enjoy hybrid working, competitive salary, and a supportive team environment.
- Other info: Great opportunity for career growth in a dynamic team.
- Why this job: Make a difference by helping others navigate their insurance claims journey.
- Qualifications: FNOL experience and a passion for assisting customers are essential.
The predicted salary is between 30000 - 40000 £ per year.
A leading recruitment company is seeking a FNOL/Concierge Claims Technician for their Property Claims team in Glasgow with hybrid working. The successful candidate will act as the first point of contact for policy holders making insurance claims and provide excellent customer service.
Key responsibilities include:
- Building professional relationships
- Ensuring proper documentation prior to Loss Adjuster visits
- Working proactively as part of a team
This role requires FNOL experience and a passion for assisting others.
Hybrid Property Claims Concierge & FNOL Specialist employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Property Claims Concierge & FNOL Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about openings in property claims. A friendly chat can lead to insider info that could give you the edge.
✨Tip Number 2
Prepare for the interview by practising common questions related to FNOL and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your passion for helping others during interviews. Share specific examples of how you've gone above and beyond for customers in the past. This will highlight your suitability for the role!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Hybrid Property Claims Concierge & FNOL Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your FNOL experience and customer service skills. We want to see how your background aligns with the role of a Property Claims Concierge, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for assisting others and your enthusiasm for the role. We love seeing candidates who can convey their personality while also addressing the key responsibilities mentioned in the job description.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves building professional relationships. Avoid jargon and focus on what makes you a great fit!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and let us know why you’d be a fantastic addition to our team!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your FNOL Inside Out
Make sure you brush up on your First Notice of Loss (FNOL) knowledge. Understand the process thoroughly, as you'll need to demonstrate your expertise in handling claims efficiently. Be ready to discuss specific scenarios where you've successfully managed FNOL situations.
✨Showcase Your Customer Service Skills
Since this role is all about providing excellent customer service, prepare examples that highlight your ability to build relationships with clients. Think of times when you went above and beyond to assist someone, and be ready to share those stories during the interview.
✨Prepare for Teamwork Questions
This position requires you to work proactively as part of a team. Anticipate questions about your teamwork experience and be prepared to discuss how you contribute to a positive team environment. Share examples of successful collaborations and how you handle conflicts within a team.
✨Documentation is Key
Since ensuring proper documentation is crucial before Loss Adjuster visits, be prepared to talk about your organisational skills. Discuss any systems or methods you use to keep track of important documents and how you ensure accuracy in your work.