At a Glance
- Tasks: Handle high net worth claims from start to finish, ensuring smooth communication with all parties.
- Company: Join a reputable team known for technical excellence and supportive culture.
- Benefits: Remote work options, support for qualifications, and a focus on personal development.
- Other info: Strong team culture that prioritises growth and collaboration.
- Why this job: Make a real difference in clients' lives while working in a dynamic and rewarding environment.
- Qualifications: Experience in domestic property claims; Cert CII or Cert CILA is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Overview
You ll already know your way around household claims.
And if you ve worked with high net worth or private client policies before, you ll know they come with a different kind of expectation faster service, more complex risks, and often a broker in the middle chasing answers.
That s where you come in.
Responsibilities
This is a remote role supporting a specialist HNW team. You ll handle claims cradle to grave and act as a key point of contact for brokers, insurers, and policyholders. You ll also support field adjusters, making sure everything runs smoothly from notification through to settlement.
Qualifications
If you ve got Cert CII or Cert CILA, great. If not, they ll support you to get qualified. What s more important is your background in domestic property claims and your ability to stay calm, credible and clear when speaking to clients who expect a high level of service.
Company Culture
The team has a strong reputation for technical quality and a culture of development the kind where people back you to improve and know their stuff without making it a competition.
How to Apply
Interested applicants should apply online or forward their CV s to Craig Dyson at Exchange Street Claims (phone number removed) (url removed). Job Ref: CD253. For all other vacancies, take a look at our website - (url removed)
HNW / Private Clients Claims Technician employer: Exchange Street Executive Search
As a leading employer in the insurance sector, we pride ourselves on fostering a supportive and collaborative work culture that prioritises employee development and technical excellence. Our remote working options provide flexibility, allowing you to balance your professional and personal life while being part of a highly regarded team that values quality service and continuous learning. With opportunities for qualification support and a commitment to recognising individual contributions, we are dedicated to helping you thrive in your career with us.
Contact Details:
Exchange Street Executive Search Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land HNW / Private Clients Claims Technician
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who have experience with high net worth clients. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of household claims and the specific expectations of HNW clients. We want you to feel confident discussing complex risks and how you’d handle them.
✨Tip Number 3
Showcase your communication skills! When you get the chance to speak with potential employers, make sure to demonstrate your ability to stay calm and clear under pressure. This is key when dealing with brokers and policyholders.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about supporting your journey to get qualified if you don’t have Cert CII or Cert CILA yet.
We think you need these skills to ace HNW / Private Clients Claims Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with household claims and any work with high net worth clients. We want to see how your background aligns with the expectations of this role, so don’t hold back on those relevant details!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the HNW team. Share specific examples of how you've handled complex claims and provided excellent service to clients.
Showcase Your Qualifications:If you have Cert CII or Cert CILA, make sure to mention it! If not, let us know your willingness to get qualified. We value your commitment to professional development, so don’t be shy about it!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of household claims, especially those related to high net worth clients. Be prepared to discuss specific cases you've handled and how you navigated complex risks. This will show your expertise and confidence in the field.
✨Demonstrate Your Communication Skills
Since you'll be a key point of contact for brokers, insurers, and policyholders, practice articulating your thoughts clearly and calmly. Role-play potential scenarios with a friend or family member to ensure you can handle tricky questions or concerns with ease.
✨Showcase Your Team Spirit
The team values development and collaboration, so highlight your ability to work well with others. Share examples of how you've supported colleagues or contributed to a positive team environment in previous roles. This will resonate well with their culture.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview that reflect your interest in the role and the company. Inquire about their approach to handling complex claims or how they support ongoing professional development. This shows you're genuinely interested in being part of their team.
