At a Glance
- Tasks: Manage property claims and provide top-notch customer service to clients and colleagues.
- Company: Join a leading TPA division known for its supportive team environment.
- Benefits: Enjoy competitive pay, career development opportunities, and a dynamic work culture.
- Other info: Be part of a national team with excellent growth potential.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: Experience in claims management and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Our client is looking to recruit a Case Manager within their Property TPA Division. The role involves providing first class customer service to customers, clients, and colleagues, ensuring that all claims are pro-actively managed to conclusion; ensuring client specific service level criteria is met.
The successful applicant will work closely alongside a national team of field Adjusters and handle their own caseload of Household/HNW, Commercial Property & Real Estate claims through to settlement.
You will typically be responsible for writing full and detailed reports for insurers, including recommendations for settlement, liaising with insurers, policyholders, contractors, and other parties with a proactive approach to settling claims.
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims.
Property Claims Case Manager – TPA Division in Gloucester employer: Exchange Street Executive Search
As a leading employer in the Property TPA Division, our client offers a dynamic work environment that prioritises first-class customer service and professional growth. Employees benefit from a supportive culture that encourages collaboration with a national team of experts, alongside opportunities for career advancement through comprehensive training and development programmes. Located in a vibrant area, the company also provides unique advantages such as flexible working arrangements and a strong commitment to employee well-being.
Contact Details:
Exchange Street Executive Search Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Property Claims Case Manager – TPA Division in Gloucester
✨Tip Number 1
Network like a pro! Reach out to your connections in the property claims industry. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by practising common questions related to case management and customer service. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your proactive approach! During interviews, share specific examples of how you've successfully managed claims or resolved issues in the past. This will demonstrate your ability to meet client-specific service level criteria.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive listings that you won’t find anywhere else, so keep an eye on it!
We think you need these skills to ace Property Claims Case Manager – TPA Division in Gloucester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Property Claims Case Manager role. Highlight your experience in managing claims and providing excellent customer service, as these are key aspects of the job.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed claims or worked with clients in the past to showcase your skills.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to see your qualifications and achievements at a glance.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of property claims, especially Household/HNW and Commercial Property. Be ready to discuss specific cases you've managed in the past and how you approached them. This shows you’re not just familiar with the process but have hands-on experience.
✨Showcase Your Customer Service Skills
Since the role emphasises first-class customer service, prepare examples that highlight your ability to manage client relationships effectively. Think about times when you went above and beyond for a customer or resolved a tricky situation – this will demonstrate your proactive approach.
✨Prepare for Team Collaboration Questions
You’ll be working closely with field Adjusters and other parties, so expect questions about teamwork. Have examples ready that showcase your ability to collaborate and communicate effectively with different stakeholders to ensure claims are settled smoothly.
✨Practice Writing Reports
As part of the role, you'll need to write detailed reports for insurers. Brush up on your report-writing skills and be prepared to discuss how you structure your reports and what key information you include. This will show that you understand the importance of clear communication in claims management.
