At a Glance
- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Join a leading claims handling firm in Chelmsford with a focus on innovation.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Other info: Dynamic role with potential for career advancement in the insurance sector.
- Why this job: Make a real difference by helping clients navigate their claims with expertise.
- Qualifications: Strong technical knowledge and commitment to quality service delivery.
The predicted salary is between 30000 - 42000 £ per year.
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Chelmsford.
You will use your technical knowledge and experience to proactively investigate liability claims for Personal Injury (EL/PL) and third-party property damage and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
Providing coordination and technical support for Liability Adjusters in the field, the role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
To be successful in the role you will need to demonstrate a high level of technical, quality and service delivery, a commitment to innovation and a determination to provide a market leading service.
Interested applicants should apply online or forward their CV(s) to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed). Job Ref: CD251. For all other vacancies, take a look at our website - (url removed).
Casualty / Public Liability Claims Technician (CD251) in Chelmsford employer: Exchange Street Executive Search
Join a dynamic team in Chelmsford where your expertise as a Casualty Claims Handler will be valued and nurtured. Our company fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to enhance your skills. With a commitment to exceptional customer service and innovation, we provide a rewarding environment for those looking to make a meaningful impact in the field of liability claims.
Contact Details:
Exchange Street Executive Search Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casualty / Public Liability Claims Technician (CD251) in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and the role. Understand their values and how you can contribute to their success. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re always looking for talented individuals like you to join our team!
We think you need these skills to ace Casualty / Public Liability Claims Technician (CD251) in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Casualty Claims Handler role. Highlight your relevant experience in investigating liability claims and any technical knowledge you have that aligns with the job description.
Showcase Your Skills:Don’t forget to showcase your skills in customer service and coordination. We want to see how you’ve provided exceptional service in past roles, especially in a claims handling context.
Be Clear and Concise:When writing your application, be clear and concise. Use straightforward language to explain your experience and how it relates to the role. We appreciate directness!
Apply Through Our Website:Finally, make sure to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you brush up on your technical knowledge regarding liability claims, especially Personal Injury and third-party property damage. Familiarise yourself with the latest regulations and client requirements so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, prepare examples of how you've provided outstanding service in previous positions. Think about specific situations where you went above and beyond to help a client or resolve an issue.
✨Prepare for Scenario Questions
Expect to be asked how you would handle various claims scenarios. Practice articulating your thought process when investigating claims, gathering evidence, and making recommendations. This will demonstrate your analytical skills and ability to work under pressure.
✨Demonstrate Your Commitment to Innovation
The role requires a commitment to innovation, so think of ways you've improved processes or introduced new ideas in past roles. Be ready to discuss how you can bring that same innovative spirit to the Liability team and enhance their service delivery.
