At a Glance
- Tasks: Investigate and settle liability claims while providing exceptional customer service.
- Company: Dynamic claims handling firm based in Glasgow.
- Benefits: Competitive salary, career progression, and a supportive team environment.
- Other info: Great opportunity for career growth in a fast-paced environment.
- Why this job: Join a team that values innovation and delivers market-leading service.
- Qualifications: Technical knowledge in claims handling and strong customer service skills.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Our client is looking to recruit a Casualty Claims Handler within their Liability team in Glasgow.
Responsibilities
- Investigate liability claims for Personal Injury (EL/PL) and third‑party property damage.
- Provide technical knowledge and experience to proactively investigate claims and report findings.
- Co‑ordinate and provide technical support for Liability Adjusters in the field.
- Investigate, settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support recommendations in a timely manner.
- Ensure work conforms to client requirements and service standards while providing exceptional customer service.
Qualifications
- Demonstrated high level of technical, quality and service delivery.
- Commitment to innovation and determination to provide market‑leading service.
How to Apply
Interested applicants should apply online or forward their CVs to Craig Dyson at Exchange Street Claims (phone number removed)/ (url removed). Job Ref: CD252.
For all other vacancies, take a look at our website - (url removed)
Casualty / Public Liability Claims Technician in Glasgow employer: Exchange Street Executive Search
Join a dynamic team in Glasgow where your expertise as a Casualty Claims Handler will be valued and nurtured. Our client fosters a collaborative work culture that prioritises employee growth, offering ongoing training and development opportunities to enhance your skills. With a commitment to exceptional customer service and innovation, this role provides a rewarding environment for those looking to make a meaningful impact in the field of liability claims.
Contact Details:
Exchange Street Executive Search Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Casualty / Public Liability Claims Technician in Glasgow
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working in casualty claims. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss specific cases you've handled or how you would approach certain liability claims. Show them you know your stuff!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and career goals. Use our website to find roles that excite you and match your skills in casualty claims.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
We think you need these skills to ace Casualty / Public Liability Claims Technician in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Casualty Claims Handler role. Highlight your relevant experience in investigating liability claims and any technical knowledge you have that aligns with the job description.
Showcase Your Customer Service Skills:Since exceptional customer service is key, include examples of how you've provided top-notch service in previous roles. We want to see your commitment to client satisfaction shining through!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your experience and skills, making it easy for us to see why you’re a great fit for the team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Exchange Street Executive Search
✨Know Your Claims Inside Out
Make sure you brush up on your technical knowledge regarding liability claims, especially in Personal Injury and third-party property damage. Familiarise yourself with common legal terms and the claims process so you can confidently discuss how you would handle various scenarios.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key in this role, prepare examples of how you've provided outstanding service in previous positions. Think about specific situations where you went above and beyond to help a client or resolve an issue.
✨Prepare for Scenario Questions
Expect to be asked how you would approach certain claims situations. Practice articulating your thought process when investigating claims, gathering evidence, and making recommendations. This will demonstrate your analytical skills and ability to comply with client requirements.
✨Demonstrate Your Commitment to Innovation
Research any recent trends or innovations in the claims handling industry. Be ready to discuss how you can contribute to improving processes or enhancing service delivery. Showing that you're forward-thinking will set you apart from other candidates.
