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- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a leading firm in Manchester known for its commitment to excellence.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate complex claims with your expertise.
- Qualifications: Technical knowledge in liability claims handling is essential; experience preferred.
- Other info: Remote work options available, making it perfect for students balancing studies.
Our client is looking to recruit a Senior Casualty / Liability Claims Handler within their Liability team in Manchester on a Hybrid basis.
Read on to find out what you will need to succeed in this position, including skills, qualifications, and experience.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Interested applicants should apply online or forward their CVās to Craig Dyson at Exchange Street Claims (phone number removed) / (url removed) – Job Ref: (phone number removed)i. CD-35. For all other vacancies, take a look at our website – (url removed)
Remote working/work at home options are available for this role.
Casualty/Liability Claims Technician Hybrid employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Casualty/Liability Claims Technician Hybrid
āØTip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
āØTip Number 2
Network with professionals in the insurance and claims industry, especially those who work in liability claims. Attend relevant events or join online forums to build connections that could lead to job opportunities.
āØTip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Being able to articulate your thought process and decision-making skills will set you apart from other candidates.
āØTip Number 4
Showcase your customer service skills during the application process. Since exceptional customer service is a key part of this role, be ready to provide examples of how you've successfully managed client relationships in the past.
We think you need these skills to ace Casualty/Liability Claims Technician Hybrid
Some tips for your application š«”
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Casualty/Liability Claims Technician. Familiarise yourself with the key skills and qualifications mentioned in the job description to tailor your application accordingly.
Tailor Your CV: Highlight relevant experience in claims handling, particularly in Employers & Public Liability. Use specific examples that demonstrate your technical knowledge and customer service skills to make your CV stand out.
Craft a Compelling Cover Letter: Write a cover letter that addresses why you are a great fit for this role. Mention your experience in investigating and settling liability claims, and how you can meet client requirements while providing exceptional service.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or typos. A polished application reflects your attention to detail, which is crucial in the claims handling industry.
How to prepare for a job interview at Exchange Street Executive Search
āØKnow Your Claims
Familiarise yourself with the different types of liability claims, especially Employers and Public Liability. Be prepared to discuss your previous experiences handling similar claims and how you approached investigations.
āØDemonstrate Customer Service Skills
Since exceptional customer service is a key part of the role, think of examples where you've gone above and beyond for clients. Highlight your communication skills and how you ensure clients feel supported throughout the claims process.
āØUnderstand Legal and Policy Frameworks
Brush up on the legal aspects related to liability claims. Be ready to explain how you gather evidence and make recommendations based on legal and policy guidelines, as this will show your technical knowledge in the field.
āØPrepare Questions
Have a few insightful questions ready to ask at the end of the interview. This could be about the team dynamics, client expectations, or how success is measured in the role. It shows your genuine interest in the position and the company.
