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For Companies At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work environment.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
- Other info: This role is perfect for those looking to kickstart their career in the insurance industry.
The predicted salary is between 36000 - 60000 £ per year.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casualty/Liability Claims Technician - Fully Remote
✨Tip Number 1
Familiarise yourself with the latest regulations and best practices in casualty and liability claims. This knowledge will not only boost your confidence during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who specialise in liability claims. Engaging in conversations can provide you with valuable insights and potentially lead to referrals for job openings.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific claims scenarios. Being able to articulate your thought process and decision-making skills will set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during the application process. Since the role emphasises exceptional customer service, be ready to discuss examples of how you've successfully managed client relationships in previous roles.
We think you need these skills to ace Casualty/Liability Claims Technician - Fully Remote
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casualty/Liability Claims Technician position. Tailor your application to highlight relevant experience in investigating and settling liability claims.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have in handling liability claims, particularly in Employers and Public Liability. Use specific examples to demonstrate your technical knowledge and customer service skills.
Showcase Your Skills: Make sure to include skills that are pertinent to the role, such as analytical thinking, attention to detail, and effective communication. These will be crucial in investigating claims and providing exceptional customer service.
Proofread Your Application: Before submitting your application, thoroughly proofread your documents to ensure there are no spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is vital in the claims handling process.
How to prepare for a job interview at Exchange Street Executive Search
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, demonstrating your expertise.
✨Emphasise Customer Service Skills
Since the role involves providing exceptional customer service, share examples of how you've handled difficult situations with clients in the past. This will show that you can maintain professionalism and empathy while managing claims.
✨Prepare for Scenario-Based Questions
Expect questions that require you to think on your feet. Prepare for hypothetical scenarios related to liability claims and be ready to explain your thought process and decision-making steps clearly.
✨Research the Company and Its Standards
Familiarise yourself with the client’s requirements and service standards. Understanding their values and expectations will help you tailor your responses and demonstrate that you're a good fit for their team.
