At a Glance
- Tasks: Investigate and settle liability claims while providing top-notch customer service.
- Company: Join a dynamic team focused on delivering exceptional claims handling services.
- Benefits: Enjoy the flexibility of fully remote work and a supportive work culture.
- Why this job: Make a real impact by helping clients navigate their claims with expertise and care.
- Qualifications: Technical knowledge in claims handling is essential; experience in liability claims is a plus.
- Other info: This role offers a chance to grow your skills in a fast-paced, rewarding environment.
The predicted salary is between 28800 - 43200 Β£ per year.
Our client is looking to recruit a Casualty / Liability Claims Handler to work on a remote / home working basis.
You will use your technical knowledge and experience to proactively investigate liability claims for Employers & Public Liability (injury and TPPD) and report thereon, in compliance with prevailing client requirements / service standards and providing exceptional customer service throughout.
The role requires you to investigate and settle (as required) liability claims, covering legal/policy liability and quantum, gathering evidence to support your recommendations in a timely manner and in compliance with client requirements.
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Casualty / Liability Claims Technician - Fully Remote employer: Exchange Street Executive Search
Contact Detail:
Exchange Street Executive Search Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Casualty / Liability Claims Technician - Fully Remote
β¨Tip Number 1
Familiarise yourself with the latest trends and regulations in casualty and liability claims. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
β¨Tip Number 2
Network with professionals in the insurance and claims industry. Join relevant online forums or LinkedIn groups where you can engage in discussions, ask questions, and share insights. This can lead to valuable connections and potential job referrals.
β¨Tip Number 3
Prepare for potential interview scenarios by practising how you would handle specific claims situations. Think about examples from your past experience that showcase your problem-solving skills and ability to provide exceptional customer service.
β¨Tip Number 4
Research our company culture and values at StudySmarter. Tailor your conversations during interviews to reflect how your personal values align with ours, showing that youβre not just a fit for the role, but also for our team.
We think you need these skills to ace Casualty / Liability Claims Technician - Fully Remote
Some tips for your application π«‘
Understand the Role: Familiarise yourself with the responsibilities of a Casualty/Liability Claims Technician. Highlight your technical knowledge and experience in investigating liability claims, as this is crucial for the role.
Tailor Your CV: Make sure your CV reflects relevant experience in handling Employers & Public Liability claims. Use specific examples that demonstrate your ability to gather evidence and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the claims process and your commitment to compliance with client requirements. Mention any previous successes in similar roles to strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is essential in the claims handling process.
How to prepare for a job interview at Exchange Street Executive Search
β¨Showcase Your Technical Knowledge
Make sure to brush up on your understanding of liability claims, especially in relation to Employers and Public Liability. Be prepared to discuss specific cases or scenarios where you successfully investigated claims, highlighting your technical expertise.
β¨Demonstrate Exceptional Customer Service Skills
Since the role emphasises providing exceptional customer service, think of examples from your past experiences where you went above and beyond for a client. This will show that you understand the importance of client satisfaction in the claims process.
β¨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. Prepare by thinking through how you would handle various claims situations, including gathering evidence and making recommendations. This will demonstrate your problem-solving skills and ability to work under pressure.
β¨Familiarise Yourself with Client Requirements
Research the specific client requirements and service standards relevant to the role. Being able to discuss these during the interview will show that you are proactive and serious about meeting the expectations of the position.